Nitza Garza
New Braunfels,TX
Summary
Motivated Healthcare Administration graduate with practical experience gained through a hospital administrative residency. Skilled in project coordination, operational analysis, data management, and collaboration with clinical and non-clinical leaders. Passionate about supporting healthcare organizations through process improvement, strategic planning, and operational excellence while maintaining a strong focus on patient-centered care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospitality Worker
P.F Chang's Bistro
New Braunfels, TX
05.2023 - Current
- Supported daily operations contributing to smooth service flow.
- Time management and multitasking skills in a high-volume environment.
- Developed strong customer service skills transferable to patient and administrative setting.
Administrative Resident Student
Resolute Baptist Hospital
New Braunfels, Texas
01.2026 - 05.2026
- Support daily hospital operations by assisting leadership with administrative and improvement initiatives.
- Improved team collaboration, utilizing project management tools for smooth communication and task tracking.
- Ensured timely completion of projects through diligent monitoring of progress, deadlines, and resources allocation.
- Oversaw facility maintenance tasks such as coordinating repairs or installations with external vendors while adhering to budgetary constraints.
Hospitality Worker
Los Cucos Mexican Cafe
New Braunfels, TX
04.2016 - 05.2022
- Strong communication and interpersonal skills.
- Conflict resolution and guest recovery.
- Adhere to food safety, sanitation and company policies.
Certified Nursing Assistant
Gruene Senior Living
New Braunfels, TX
08.2019 - 02.2020
- Reported changes in patient condition to registered nurse.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
Education
Bachelor of Science - Healthcare Administration, minor in Public Health
Texas State University
San Marcos, TX05-2026
Skills
- Time management
- Food safety
- Decision-making
- Project planning
- Team building
- Dependable and responsible
- Communication skills
- Patient care
Certification
- Lean Six Sigma Green Belt - 2022
- Excel Essential Training (microsoft 365) - 2024
- Microsoft Excel certification (office 2019) - 2024
Timeline
Administrative Resident Student
Resolute Baptist Hospital
01.2026 - 05.2026
Hospitality Worker
P.F Chang's Bistro
05.2023 - Current
Certified Nursing Assistant
Gruene Senior Living
08.2019 - 02.2020
Hospitality Worker
Los Cucos Mexican Cafe
04.2016 - 05.2022
Bachelor of Science - Healthcare Administration, minor in Public Health
Texas State University