Summary
Work History
Skills
Additional Information
Work Availability
Quote
Timeline
Overview
Receptionist
NITZA GONZALEZ

NITZA GONZALEZ

Senior Administrative Assistant
The Bronx,NY

Summary

Professional with over twenty years of experience in high-paced office environments, highly resourceful, energized, and motivated. As a Regional Administrative Assistant of the Department of Mental, Health & Hygiene, I provided support to physicians in their respective regions. Extensive experience supporting executives, clients, and staff members in daily corporate office operations. Professional ability to communicate both verbally and in writing, organize events, and provide excellent customer service. Experienced in office software, as well as in providing excellent customer service and solving complex problems. Experience with data entry, time management, and database management. Knowledgeable with Microsoft Office. Spanish and English proficiency.

Work History

Regional Administrative Assistant

CDC Foundation
The Bronx, NY
02.2022 - 12.2022
  • Supported eight Bronx and six Manhattan Supervising Physicians from The Office of School Health by providing comprehensive onsite and offsite administrative support.
  • Coordinated MD Sessions in Bronx and Manhattan schools, documented action items, and followed up with physicians to ensure timely completion of tasks and efficient time management.
  • Organized materials for "Physician Detailing Project" folders and prepared meeting documents such as agendas, minutes, and printed materials.
  • Researched and documented the school, principal, and nurse's contact information for the Physicians and SMDs in the Bronx and Manhattan (up to 15 schools per day, depending on their districts).
  • Managed more than 50 "MD Sessions" per week conducted by Physicians and SMDs with students in each school and maintained accurate records in an Excel spreadsheet database.
  • Changes to the physician's schedules were communicated to the Central Office and School Nurse.
  • Placed purchase orders and restocked supplies to maintain adequate inventory levels.
  • Updated spreadsheets and databases to track, analyze, and report the performance of schools and school nurses.
  • Developed and maintained excellent relationships with the Physicians and SMDs by responding to inquiries promptly and going above and beyond to accommodate unusual requests.
  • Answered the multi-line telephone system, routed calls, and relayed messages to physicians.
  • Received and sorted incoming mail and packages to distribute to the correct recipient.

Senior Administrative Assistant

Deloitte & Touche LLP
New York, NY
01.2007 - 07.2020
  • Provided administrative support to AERS Partners, Principals, Managing Directors, and other internal clients as required.
  • Coordinated the scheduling of meetings and prepared highly sensitive and confidential materials to be discussed.
  • Acted as backup for other Senior Executive Assistants by providing support and adapting to the requirements of departments.
  • Provided technical assistance and resolved operational challenges to optimize workplace efficiency.
  • Conducted research and collected data from a variety of internal and external sources in preparation for a report.
  • Provided weekly client time and expense reports to partners for the creation and sending of invoices to clients.
  • Invoices were diligently prepared and submitted on a weekly basis to a clientele exceeding 30, with meticulous tracking of subsequent payments.
  • Provided in-depth email support by reading, screening, and processing messages as directed by the client, managing tasks to create efficiencies.
  • Answered all calls professionally and diligently pursued solutions to problems. Delivered summaries of client communications and made outbound calls as needed.
  • Arranged essential mail, both paper and electronic, to help expedite client actions and avoid missing deadlines.
  • Served as a primary interface with internal and external clients and provided assistance and guidance to solve issues, escalating as needed.
  • Prepared professional business communication documents, including memos, letters, invoices, and emails, with some direction from the client.
  • Provided in-depth calendar support by creating, updating, and rescheduling invitations. Arranged and reserved conference rooms, catering, audiovisual, and telephony equipment for meetings and conferences as requested by the client.
  • Arranged international and domestic travel under guidance from the client in accordance with firm policy.
  • Maintained an efficient filing system for the management of client requirements and needs, including confidential files.
  • Stored and updated digital files and documents using content management systems such as Microsoft SharePoint, Excel, and others.

Administrative Assistant

KPMG LLP
New York, New York
05.2000 - 12.2006
  • Organized and updated schedules for executives.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Conducted research and analyzed data to provide detailed reports on various business topics.

Regulatory Affairs Administrative Assistant

Sanofi Pharmaceuticals
New York, New York
1988 - 1991
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests by the Food and Drug Administration (FDA).

Skills

    Conference planning

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Additional Information

TECHNOLOGY SKILLS
• MS-Windows
• Word, Excel, and PowerPoint
• Outlook and Email
• Calendar Management
• Typing Speed: 50 WPM

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou

Timeline

Regional Administrative Assistant

CDC Foundation
02.2022 - 12.2022

Senior Administrative Assistant

Deloitte & Touche LLP
01.2007 - 07.2020

Administrative Assistant

KPMG LLP
05.2000 - 12.2006

Regulatory Affairs Administrative Assistant

Sanofi Pharmaceuticals
1988 - 1991

Overview

35
35
years of professional experience
NITZA GONZALEZSenior Administrative Assistant