Nitza Santoyo
Dallas
Summary
Detail-oriented package handler with expertise in warehouse safety and team collaboration. Committed to maintaining high efficiency and adhering to safety protocols to support operational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Package Handler
Amazon
Dallas, TX
12.2025 - 05.2026
- Operated material handling equipment to efficiently transport packages within the warehouse.
- Assisted in unloading and sorting shipments, ensuring accurate package placement.
- Maintained cleanliness and organization of work area to adhere to safety protocols.
- Collaborated with team members to meet daily operational goals and timelines.
- Adapted quickly to new processes and technologies for effective workflow management.
- Enhanced efficiency by following best practices during high-volume shipping periods.
- Performed quality checks on packages to ensure compliance with company standards.
Package Handler
FedEx
Hutchins, TX
04.2025 - 06.2025
- Supported inventory control efforts by accurately labeling and tracking incoming goods.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
Student
Clearfield Job Corps
Clearfield, UT
03.2024 - 03.2025
- Assisted peers in developing academic skills and improving study habits.
- Supported program activities by coordinating schedules and materials for workshops.
- Collaborated with staff to provide guidance on career readiness and job search techniques.
- Engaged in community service projects to enhance teamwork and leadership abilities.
- Adapted quickly to various learning environments, demonstrating flexibility in approach.
Customer Service Cashier
Home Depot
Balch Springs, TX
09.2019 - 06.2022
- Processed customer transactions accurately and efficiently using POS systems.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained clean and organized checkout area to enhance customer experience.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Trained new cashiers on operational processes and customer service standards.
Education
High School Diploma -
Seagoville
Dallas, TX02-2021
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Loading and unloading
- Adaptable to change
- Order picking
Certification
- Basis Life Support Provider, American Heart Association - Issued 5/2024, Renew 5/2026
- Home Health Aide, Davis Tech College - Issued 6/2024
- Dementia Training - Issued 6/2024
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
Amazon
12.2025 - 05.2026
Package Handler
FedEx
04.2025 - 06.2025
Student
Clearfield Job Corps
03.2024 - 03.2025
Customer Service Cashier
Home Depot
09.2019 - 06.2022
High School Diploma -
Seagoville