Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Nitza O. Perdomo

Boston,Mass

Summary

Proven expertise in connecting families with vital community resources, facilitating client referrals, and ensuring culturally sensitive communication. Skilled in organizational leadership, team development, and maintaining confidentiality. Bi-lingual in Spanish and English, with a deep understanding of family and children's programs. Strong background in client advocacy, active listening, and fostering inclusive environments to enhance quality of life for diverse populations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bi- Lingual SNAP Counselor

Greater Lynn Senior Services Inc.
Lynn, MA
11.2023 - Current

- Conduct thorough assessments to determine client eligibility for food assistance programs.
- Guide clients through the application process, ensuring all necessary documentation is provided and completed.
- Develop personalized action plans to address individual needs and barriers to accessing food assistance.
- Maintain accurate records of client interactions and program outcomes for reporting and compliance.
- Collaborate with community organizations to connect clients with additional resources and support services.
- Provide ongoing support and follow-up to clients to monitor progress and adjust plans as needed.
- Facilitate workshops and information sessions to educate clients on nutrition and budgeting.
- Advocate for clients' needs within the agency and community to improve access to resources.
- Stay informed about policy changes and program updates to provide accurate information to clients.
- Foster a compassionate and respectful environment to encourage open communication and trust.

Family Support Worker

Centerboard Inc
04.2022 - 02.2023
  • Proactively referred clients to appropriate team members, community agencies, and organizations to address treatment needs, improving access to resources
  • Communicated effectively with individuals from diverse ethnic and cultural backgrounds, ensuring inclusive support and understanding
  • Connected families with essential resources for children's evaluations, promoting developmental progress and well-being
  • Facilitated client referrals to community resources, enhancing residents' quality of life through targeted support

Dispatch Coordinator

Gem Auto Parts
Boston, MA
08.2012 - 04.2022
  • Proactively referred clients to appropriate team members, community agencies, and organizations to address treatment needs, improving access to resources
  • Communicated effectively with individuals from diverse ethnic and cultural backgrounds, ensuring inclusive support and understanding
  • Connected families with essential resources for children's evaluations, promoting developmental progress and well-being
  • Facilitated client referrals to community resources, enhancing residents' quality of life through targeted support

Janitorial Lead

District Cleaning Services
Brockton, MA
11.2019 - 04.2021
  • Executed daily tasks such as floor cleaning, glass maintenance, and waste collection, ensuring facility cleanliness and safety
  • Applied safe cleaning solvents in specialized areas like chemistry labs, adhering to strict safety protocols
  • Oversaw daily janitorial operations, monitoring employee performance and ensuring adherence to safety and maintenance standards
  • Maintained cleanliness of office environments by washing and spot-cleaning files, desktops, partitions, doors, and walls

Education

Medical Assistant Certificate -

Everest Institute
Everest, MA
01.2009

High School Diploma -

Chelsea High School
Chelsea, MA
01.2008

Some College (No Degree) - Human Resource

North Shore Community College
Lynn,MA

Skills

  • Strong verbal and written communication
  • Exceptional organizational abilities
  • Expertise in family and children's programs
  • Compassion
  • Active listener
  • Culturally-sensitive
  • Adaptable
  • Team Development
  • Leadership

Affiliations


- Facilitating open communication between parents, teachers, and school admin
- Organizing fundraising activities (e.g., bake sales, book fairs, auctions) to provide additional resources and support for school programs, equipment, or activities not covered by the school budget.
- Providing financial assistance for school field trips, extracurricular activities, and
- Coordinating events such as school fairs, sports days, family nights, and holiday celebrations to foster a sense of community within the school.
- Helping organize educational workshops, cultural events, and guest sp.
- Advocating for student needs and educational improvements at the school, district, and even state level.
- Representing the views and concerns of parents to the school a
- Encouraging parent involvement in school activities and classrooms by organizing volunteer opportunities such as chaperoning field trips, assisting with school events, or helping with library tasks.
- Creating a strong school community by promoting collaborative efforts among parents, staff, and students.
- Supporting educational programs and initiatives that enhance learning experiences, such as after-school tutoring, STEM projects, or art programs.
- Assisting in the development of workshops and programs on topics like internet safety, child development, and college preparedness.

Certification


- Provide education on health topics such as nutrition, disease prevention, maternal health, and managing chronic conditions.
- Promote healthy behaviors and lifestyle choices in communities.
- Advocate for the healthcare needs of community members.
- Support individuals in accessing resources such as medical services, housing assistance, and social services.
- Establish trusting relationships with individuals, families, and communities to understand their unique health needs.
- Serve as a culturally sensitive liaison between healthcare providers and the community.
- Conduct outreach activities such as health screenings, immunization drives, and public health campaigns.
- Help organize community health events and activities.
- Help individuals navigate healthcare systems, including scheduling appointments, filling out paperwork, and understanding medical instructions.
- Provide follow-up care, monitor patients' progress, and connect them to additional services as needed.
- Work to address factors such as housing, employment, education, and social support that affect a person's overall health and well-being.

Timeline

Bi- Lingual SNAP Counselor

Greater Lynn Senior Services Inc.
11.2023 - Current

Family Support Worker

Centerboard Inc
04.2022 - 02.2023

Janitorial Lead

District Cleaning Services
11.2019 - 04.2021

Dispatch Coordinator

Gem Auto Parts
08.2012 - 04.2022


- Provide education on health topics such as nutrition, disease prevention, maternal health, and managing chronic conditions.
- Promote healthy behaviors and lifestyle choices in communities.
- Advocate for the healthcare needs of community members.
- Support individuals in accessing resources such as medical services, housing assistance, and social services.
- Establish trusting relationships with individuals, families, and communities to understand their unique health needs.
- Serve as a culturally sensitive liaison between healthcare providers and the community.
- Conduct outreach activities such as health screenings, immunization drives, and public health campaigns.
- Help organize community health events and activities.
- Help individuals navigate healthcare systems, including scheduling appointments, filling out paperwork, and understanding medical instructions.
- Provide follow-up care, monitor patients' progress, and connect them to additional services as needed.
- Work to address factors such as housing, employment, education, and social support that affect a person's overall health and well-being.

Medical Assistant Certificate -

Everest Institute

High School Diploma -

Chelsea High School

Some College (No Degree) - Human Resource

North Shore Community College
Nitza O. Perdomo