Summary
Overview
Work History
Skills
Timeline
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Nivaldo Figueroa

Oviedo,FL

Summary

Ambitious restaurant manager, assistance daughter and husband in created and development their restaurants, name "Latin Bowl" with localizations in Brandon, Largo and Palm Harbor Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Innovative solutions to food service challenges. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

Latin Bowl
08.2022 - Current
  • Collaborated with executive chef on menu development, ensuring diverse options that catered to various dietary needs increase sales on 20 %.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Restaurant Manager

Sergio Restaurant
03.2014 - 08.2021
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation. Increasing wed side sales on more 50 %, with deliveries companies like Door Dash, Uber eat and pickup food orders in interne.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Collaborated with executive chef on menu development, ensuring diverse options that catered to various dietary needs.

Skills

Collaborate with daughter and husband in the creation and progress of their business in total of 3 restaurants in Brandon, Largo and Palm Harbor

  • Menu development
  • Kitchen equipment operation and maintenance
  • Organization and prioritization
  • Customer loyalty
  • Business operations expertise
  • Order delivery practices
  • Inventory control and record keeping
  • Customer-Oriented
  • Food plating and presentation
  • Performance Improvement
  • Complaint resolution

Timeline

Restaurant Manager

Latin Bowl
08.2022 - Current

Restaurant Manager

Sergio Restaurant
03.2014 - 08.2021

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Nivaldo Figueroa