Nivilah Jerishma Gabriel Ratheesh Kumar

Project: Provider Lifecycle Management Application & Member Application

A dynamic application built using Angular to manage the lifecycle of service providers in an enterprise system. The application allows administrators to add, edit, deactivate, and remove service providers, as well as manage the associated data.

Languages: HTML5, CSS3,TypeScript
Frameworks/Libraries: Angular CLI
Responsive Design: Bootstrap
Version Control: Git
UI/UX Tools: Visual Studio Code

Responsibilities:

• Designed and developed the front-end of the application using Angular to create a seamless, dynamic user interface for fetching, updating, and deleting provider data
• Developed an intuitive and responsive user interface using Angular Components, Bootstrap, and CSS to present the provider lifecycle visually
• Implemented reactive forms for form validation and handling complex provider data inputs like contact information, status updates, and documents
• Built a robust state management system using NgRx to handle various stages of the provider lifecycle
• Utilized NgRx Effects to handle side effects like asynchronous data fetching, state transitions, and status updates during lifecycle changes
• Optimized the application for performance, including lazy loading of modules, and code splitting to reduce loading times
• Worked on ensuring cross-browser compatibility and responsive design to provide a consistent experience across devices
• Implemented various interactive elements such as status indicators, action buttons and modals for confirmation
• Utilized Angular Directives to customize form validation and error messages

Project: State Government Portal UI Development

A React JS-based front-end application designed to provide citizens with easy access to state government unemployment services. This portal aims to centralize and simplify access to governmental services and information while ensuring responsive and user-friendly interactions.

Languages: HTML5, CSS3, JavaScript
Frameworks/Libraries: React.js
Responsive Design: Material UI
Version Control: Git
UI/UX Tools: Visual Studio Code

Responsibilities:

• Developed responsive and user-friendly interfaces using ReactJS and Material-UI to ensure a seamless experience across devices, including desktops, tablets, and mobile phones
• Created reusable React components for different sections of the portal, including dashboards, service request forms, payment interfaces, and notification management
• Utilized Redux for managing the global state of the application, ensuring efficient handling of user sessions, application data, and notifications
• Integrated React Router for handling routing and navigation, enabling easy access to different sections of the portal such as user accounts, services, notifications, and payment gateways
• Integrated the front-end with RESTful APIs for data retrieval and interaction
• Developed dynamic forms using React Hook Form for capturing user inputs on various service request forms, feedback forms, and payment information
• Integrated the Wave extension to enhance the visualization and user interaction aspects of the platform
• Focused on minimizing loading times and enhancing the user experience
• Styled with CSS-in-JS libraries like styled-components or other CSS framework Bootstrap and Material-UI

Project: SMART STAY

Smart stay is a web page that helps customers to find PGs or Hostels available in a particular Area and also its useful for the owners to monitor its activity.

Languages: HTML5, CSS3, JavaScript
Frameworks/Libraries: React.js
Responsive Design: Bootstrap
Version Control: Git
UI/UX Tools: Visual Studio Code

Responsibilities:

• Worked as a UI developer to perform all the CSS, HTML, JavaScript and React.js changes in Visual Studio Code V1.84
• Responsible for creation, execution of the front-end webpage and handling all the expectations from the customer end
• Participates in development team meetings and Scrum calls to make sure there is no gap in understanding the requirement and design throughout the development process
• Created and maintained the front code for the application
• Led troubleshooting, fixed bugs and other issues, and updated sites throughout the production lifecycle
• Integrated Redux for state management and optimizing the application performance

Project: EMSE Omnibus/ Tivoli Netcool

IBM Tivoli Netcool/Omnibus is a Service level management system used by British Telecom to collect information from many different network data sources and presents a simplified view of this information to operators and administrators.

Incident Management Tools: Bridge Clarify
Monitoring and Alerting: EMSE Omnibus, SOE Netcool
Scripting: Shell
Operating Systems: Linux, Windows Server
Database Management: SQL, Oracle, MySQL

Responsibility:

• An excellent 2nd and 3rd Line Support Analyst in resolving the Business As-Usual (BAU) issues, P1/P2 incidents and meeting the
  Business expectations with good communication skills
• Provided 24/7 monitoring and support for mission-critical systems, ensuring high availability and reliability
• Responded to and resolved incidents according to established SLAs, effectively minimizing impact on operations
• Periodical Application Health Check and Interface Optimization & keep track of the performance of the application
• Performed recovery and backup of database servers and distributed server backup during emergencies
• Worked closely with Client as business analyst to migrated old legacy data from omnibus to EMSE Smarts
• Documented incident resolution procedures and contributed to knowledge base articles to facilitate faster resolution of similar
  issues in the future.