Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nivya Cruz

Brandon

Summary

Highly-motivated, organized and hardworking employee with desire to take on new challenges and grow in new career. Strong worth ethic and exceptional interpersonal skills. Adept at working with minimum supervision and quickly mastering new skills. Commended for honesty, hard work and positive attitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Burlington
Tampa
10.2020 - 01.2021
  • Staged and sorted multiple types of products.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Operated scanners, computers, and other equipment to track orders.
  • Received and tracked incoming inventory shipments and maintained accurate inventory records.

Store Supervisor

Papaya clothing
Brandon
09.2018 - 04.2019
  • Completed thorough opening, closing and shift change functions.
  • Maintained updated records on purchases, returns, damages.
  • Directed daily operations including scheduling shifts for store personnel.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Answered customer queries and complaints and provided prompt solutions.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.
  • Handled customer transactions and balanced cash drawers.

Retail Associate

Rainforest Cafe Disney Springs
Lake Buena Vista
02.2018 - 04.2018
  • Welcomed customers, offered to help locate items and suggested merchandise.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Followed loss prevention strategies, minimizing theft.
  • Conducted regular stock counts to verify accuracy of inventory records.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.

Education

Some College (No Degree) -

Sistema Universitario Ana G Mendez - Universidad Del Este
Carolina, PR

Skills

  • Team Building and Leadership
  • Training and Mentoring
  • Interpersonal Communication
  • Inventory management
  • Time management, detail oriented & stress management
  • Communication skills (Verbal & Written)
  • Customer service
  • Multitasking and organization
  • Crisis management and problem solving
  • Reliability, punctuality and adaptability

Certification

Google Digital Workspace

Languages

Spanish
Native/ Bilingual

Timeline

Warehouse Worker

Burlington
10.2020 - 01.2021

Store Supervisor

Papaya clothing
09.2018 - 04.2019

Retail Associate

Rainforest Cafe Disney Springs
02.2018 - 04.2018

Some College (No Degree) -

Sistema Universitario Ana G Mendez - Universidad Del Este

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