Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Hobbies and Interests
Generic

Nixaliz Tirado

Davie,FL

Summary

Experienced Project Manager | Bilingual | Team Leader and Passionate about driving growth and excellence through service, leadership, and operational strategy. I have 10 years of experience leading cross-functional teams and supporting customers in design, retail, manufacturing, and medical industries. B2B and B2C Sales, recognized for delivering excellent service, streamlining procurement, managing operations, and mentoring teams to achieve business goals. Fluent in English and Spanish, with strong emotional intelligence and a solution-oriented leadership style.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Territory Inside Sales & Project Coordinator

Neo Architectural
12.2016 - 01.2025
  • Managed B2B & B2C operations in Hawaii, Alaska, and Canada
  • Oversaw Order entry, RMAs, Commissions, and Product data accuracy
  • Onboarded staff using Dale Carnegie principles
  • Led projects from quoting to delivery; coordinated logistics to prevent delays
  • Trained in procurement and supply chain; provided budget quotes and lighting packages
  • Participated and led cross-functional meetings to drive project progress
  • Developed customized proposals for each potential client, demonstrating a deep understanding of their unique needs and goals.
  • Implemented innovative project management tools, streamlining the coordination process and improving overall team efficiency.
  • Managed accounts to retain existing relationships and grow share of business.
  • Prepared sales presentations for clients showing success and credibility of products.

Medical Administrative Coordinator

Broward Institute of Orthopedics
01.2008 - 01.2016
  • Managed scheduling, billing, registration, and EMR systems
  • Assisted physicians with documentation and patient care and coordination
  • Supervised and trained admin staff in medical operations
  • Obtain authorizations for surgery and other procedures
  • Insurance verification
  • Physical therapy coordinator
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Improved customer satisfaction through prompt and professional handling of inquiries and concerns.

Practice Manager

South Florida Oncology Center
01.2004 - 01.2008
  • Supervised daily operations of a busy oncology practice, ensuring seamless patient care and administrative efficiency
  • Managed front desk staff, medical assistants, and support personnel; provided coaching and performance evaluations
  • Coordinated patient scheduling, referrals, follow-ups, and maintained HIPAA-compliant records
  • Oversaw procurement of medical supplies and equipment; negotiated with vendors for cost-effective solutions
  • Implemented workflow improvements to enhance productivity and patient satisfaction
  • Monitored billing processes, insurance claims, and collections; ensured compliance with Medicare and private insurer regulations
  • Supported onboarding and training of new hires; cultivated a positive and professional workplace culture
  • Ensured compliance with clinical and administrative standards set by regulatory bodies
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.

Mortuary Affairs Specialist

US ARMY Reserve
01.1998 - 01.2006
  • Managed sensitive handling, recovery, and identification of fallen service members
  • Conducted search and recovery operations in both peacetime and operational environments
  • Processed remains and personal effects in accordance with military regulations and respectful protocols
  • Prepared documentation for identification, disposition, and transport of remains
  • Liaised with forensic specialists, pathologists, and other units to ensure accurate identification and reporting
  • Maintained chain-of-custody documentation and coordinated logistics for transportation to final destination
  • Provided support to Casualty Assistance Officers and next-of-kin during critical operations
  • Operated specialized equipment for recovery missions and field processing
  • Maintained readiness for emergency response deployments domestically and internationally
  • Mission Support- Active Duty and Part-time Reserve

Sales Associate / Assistant Manager

Foot Action- KB Toys and Frozen Yogurt Shop
01.1996 - 01.2000
  • Provided personalized customer service
  • Managed Cash and deposits
  • Managed system data and store organization
  • Oversaw store stocking and inventory control
  • Managed customer interactions and cashier functions
  • Manage employee schedules
  • Procured materials and handled order logistics
  • Produced reports and performance analytics

Education

BA - Criminal Justice

Interamerican University
Puerto Rico
05-2002

Skills

  • Project Management (Agile/Scrum, CAPM Training)
  • Cross-functional Team Leadership
  • Client Relationship Management
  • Time & Resource Planning
  • Process Optimization
  • Conflict Resolution & Coaching
  • Customer Service & Relationship Building
  • POS Systems & Cash Handling
  • Sales, Upselling & Revenue Generation
  • Team Leadership & Training
  • Procurement & Order Management
  • Staff Management & Scheduling
  • Inventory & Data Reporting
  • Problem Solving & Adaptability

Certification

  • Certificate in Business & Operations Management Excellence – MTF Institute, 2025
  • PMP Agile/Scrum Certification – Master of Project Academy, 2021
  • Certified Relationship Coach – IAP Career College, 2024
  • REBT and Cognitive Behavior Life Coach & NLP Certifications – Transformation Academy, 2022–2024
  • Professional Counseling Certification – Udemy (Dr. Ankita Kashyap), 2022
  • Phytotherapy Diploma – CTA (Dr. Karen Wells), 2023
  • FAP & TOC/ACT Certifications – Psicológicamente, 2025
  • Mortuary Affairs Specialist Training – U.S. Army, 1998

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Creative Writing
  • Personal Development and Self-Improvement
  • Music
  • Dance
  • Photography
  • Blogging

Timeline

Territory Inside Sales & Project Coordinator

Neo Architectural
12.2016 - 01.2025

Medical Administrative Coordinator

Broward Institute of Orthopedics
01.2008 - 01.2016

Practice Manager

South Florida Oncology Center
01.2004 - 01.2008

Mortuary Affairs Specialist

US ARMY Reserve
01.1998 - 01.2006

Sales Associate / Assistant Manager

Foot Action- KB Toys and Frozen Yogurt Shop
01.1996 - 01.2000

BA - Criminal Justice

Interamerican University

Hobbies and Interests

Singing, Writing, Teaching, Photography, Reading, Traveling

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