Niya Broome
Spartanburg,SC
Summary
Objectives To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Inbound/Outbound
Benore Logistics
Greer, SC
07.2021 - 03.2022
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Coordinates the movement of material in and out of warehouse upon direction of customer orders.
- Performs routine data input related to warehouse inbounds and outbound moves.
- Responsible for creating pick sheet as determined by the customer and distributes them to the warehouse personnel for picking.
- Creates bill of ladings and other shipping documentation.
- Must enter all pertinent information into the proper warehouse management software systems. Enters all inbound customer product and identifies any shortages, overages, etc.
Operation Clerk
DHL Supply Chain
Greer, SC
08.2020 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Conduct training for new associates.
- Maintain legible and accurate records or logs.
- Review documents prepared by members of the work group for accuracy and legibility.
- Monitor performance of associates within the work group.
- Open and/or close and secure the building as directed.
- Report unsafe conditions to supervisor if they cannot be self-corrected.
- Communicate work practices, procedures, and methods to associates
Bartender
Applebee’s
Spartanburg, SC
07.2011 - 09.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Consulted with managers to organize special events and promotions.
- Decreased waste, following strict recipes and drink measurement protocol.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Analyst Operation
Syncreon
Greer, SC
02.2018 - 08.2020
- Monitors production WIP's to ensure continuous flow and smooth transition of inventory to meet sequence, throughput, and volume goals.
- Monitors and controls the internal production for all logistics processes through the use of SAP (TGP and PWP systems).
- Steers future development and implement activities related to continuous improvement- In terms of new requirements and enhancement needs.
- Support and resolve user production issues via problem analysis, identifying if application issues are related to data, application configuration, or issues in the software.
- Develops and sustains effective working relationships with the customer and management teams to ensure the plant meets and all KPI’s.
- Resolves errors and faults of the system related to day to day production by working with the customer and local IT.
- Production "key-user" responsible for work instruction development/accuracy, training other users, approving systems access, and approving business change requirements.
- Other duties as assigned.
Logistic Transportation Coordinator
Swift Transportation
Greer, SC
07.2017 - 01.2018
- Coordinated dispatching drivers to accomplish daily delivery requirements.
- Provided timely transportation of diverse clients to healthcare facilities.
- Prepare accurate bills of lading.
- Communicate to ensure prompt pick-up and delivery of shipments.
- Arrange same-day deliveries whenever possible.
- Track and analyze mis-shipments to ensure they don’t occur again.
- Respond to customer inquiries.
- Ensure quality of all services and processes within the facility.
Collection Specialist
American Credit Acceptance
Spartanburg, SC
02.2014 - 07.2017
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Answer incoming customer phone calls and take appropriate action for each call.
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
- Attend mandatory training sessions to stay updated on product or company policy changes.
- Input data into the company computer platform to keep each customer record updated.
- Used skip tracing and other techniques to locate debtors.
- Achieved performance goals on consistent basis.
- Entered client details and notes into system for interdepartmental access and review.
- Worked with customer to create debt repayment plan based on current financial condition.
Education
Diploma -
Fairfield Central High School
2009
Skills
- Container Tagging and Marking
- Manual Dexterity
- Physical Strength and Stamina
- Team Collaboration
- Decision Making
- Problem Solving
- Standards Compliance
- Data Entry
- SAP
- Microsoft Office
Additional Information
References upon request.
Timeline
Inbound/Outbound
Benore Logistics
07.2021 - 03.2022
Operation Clerk
DHL Supply Chain
08.2020 - 07.2021
Analyst Operation
Syncreon
02.2018 - 08.2020
Logistic Transportation Coordinator
Swift Transportation
07.2017 - 01.2018
Collection Specialist
American Credit Acceptance
02.2014 - 07.2017
Bartender
Applebee’s
07.2011 - 09.2020
Diploma -
Fairfield Central High School
Similar Profiles
Anibal GonzalezAnibal Gonzalez
A Diesel Tech at Benore LogisticsA Diesel Tech at Benore Logistics
Regina SeaboroughRegina Seaborough
CDL Truck Driver at Benore LogisticsCDL Truck Driver at Benore Logistics
Adrian BrowningAdrian Browning
Truck Driver at Benore LogisticsTruck Driver at Benore Logistics
Ramona BurnsRamona Burns
Payroll and Accounts Manager at East Coast Concrete Cutting LLCPayroll and Accounts Manager at East Coast Concrete Cutting LLC
Shannon LeamyShannon Leamy
Customer Service Representative at Jones ApplianceCustomer Service Representative at Jones Appliance