Summary
Overview
Work History
Education
Skills
Timeline
Generic

NIYA CALDWELL

Rock-hill,SC

Summary

Committed to continuous improvement and operational excellence. As well as a Professional with strong track record in customer service and coordination. Skilled in handling customer inquiries efficiently, resolving issues, and ensuring satisfaction. Focused on teamwork and delivering results, adaptable to changing needs. Proficient in communication, problem-solving, and multitasking, with positive attitude and reliability that fosters trust and Manufacturing professional with strong background in machine operation and assembly and Known for consistent quality and precision in production tasks. Collaborative team player with focus on achieving results and adapting to changing needs. Skilled in equipment maintenance and workflow optimization.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

7
7
years of professional experience

Work History

Machine Operator

Ross Distribution Center
01.2025 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Adhered to OSHA and company safety standards.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained exceptional quality standards under strict deadlines during peak demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Delivered feedback on equipment performance issues, facilitating the development of effective solutions for recurring problems.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
  • Streamlined assembly line operations, resulting in smoother workflow.
  • Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
  • Quickly shut down equipment in emergency situations following protocols.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Suggested specific ideas for process, productivity and safety improvements.

Packer

Amazon
08.2023 - 01.2025
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Organized items on racks, shelves and bins to maintain established order.
  • Assisted in inventory control measures, conducting regular counts for stock accuracy.
  • Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Collaborated with supervisors regarding any discrepancies on pick lists or inventory concerns to ensure resolution.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Worked with customers to pack items according to specific desires and requirements.

Order Picker

TJX Companies
01.2020 - 02.2023
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
  • Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Safely and securely loaded items to prevent damage during transport.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Supervised and trained new staff in performing census.
  • Received new stock and input values into computer system.
  • Pre-assembled containers to be easily selected by packing associates.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Noted unsafe components inside packages and discussed concerns with supervisors.

Stocker

Walmart
10.2018 - 11.2019
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
  • Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Checked product levels and recommended new purchases.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Maintained store assets with effective loss prevention strategies.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Transported merchandise pallets to move in warehouse.
  • Maintained effective team member communication.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

Education

Northwestern High School
Rock Hill, SC
06.2018

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety
  • Teamwork and collaboration
  • Problem-solving
  • Computer skills
  • Machinery operations
  • Assembly and production
  • Equipment operation
  • Machine maintenance
  • Forklift and pallet jack operation
  • Quality control
  • Machinery cleaning
  • Basic math
  • Manufacturing experience
  • Start up procedures
  • Assembly procedures
  • Preventive Maintenance
  • Complex Problem-solving
  • Precision measurement
  • Operations support
  • Logistics
  • OSHA
  • Part positioning
  • Time management
  • Written communication
  • Team building
  • Peer training
  • Team collaboration and leadership
  • Goal setting
  • Relationship building
  • Inventory control

Timeline

Machine Operator

Ross Distribution Center
01.2025 - Current

Packer

Amazon
08.2023 - 01.2025

Order Picker

TJX Companies
01.2020 - 02.2023

Stocker

Walmart
10.2018 - 11.2019

Northwestern High School