Niya Dove
Hazlehurst,GA
Summary
Dynamic Emergency Medical Technician with proven expertise at Jeff Davis County EMS in critical decision-making and patient stabilization. Adept at enhancing patient outcomes through effective vital signs monitoring and clear communication. Recognized for maintaining compliance with regulations while thriving in high-pressure environments, ensuring safety and care excellence.
Professional healthcare provider with extensive experience in fast-paced medical environments. Demonstrates strong skills in patient care, emergency response, and life-saving procedures. Known for excellent teamwork, adaptability, and reliability in high-pressure situations. Skilled in using advanced medical equipment and maintaining composure during critical incidents.
Overview
7
7
years of professional experience
Work History
Emergency Medical Technician
Jeff Davis County EMS
01.2025 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
Shift Manager
Dollar General
12.2023 - 05.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Correctional Officer
Wayne County Jail
09.2023 - 11.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Correctional Officer
Coffee Correctional Facility
06.2018 - 01.2020
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
Education
Certificate - Emergency Management
Coastal Pines Technical College
Waycross, GA12-2025
Jeff Davis High School
Hazlehurst, GA05-2018
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Pre-hospital care
- Bleeding control
- Airway management
- Direct patient care
- Patient assessments
- Patient stabilization
- Supply restocking
- Ambulance driving
- Diabetic emergencies
- Behavioral emergencies
- Emergency vehicle operation
- Respiratory emergencies
- Spinal immobilization
- Allergic reactions
- Multitasking and organization
- Critical thinking
- Clear communication
- Calm under pressure
Timeline
Emergency Medical Technician
Jeff Davis County EMS
01.2025 - Current
Shift Manager
Dollar General
12.2023 - 05.2025
Correctional Officer
Wayne County Jail
09.2023 - 11.2023
Correctional Officer
Coffee Correctional Facility
06.2018 - 01.2020
Certificate - Emergency Management
Coastal Pines Technical College
Jeff Davis High School
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