Niya FLOYD
Summary
Organized and self-motivated professional with strong communication, leadership, and interpersonal skills. Seasoned Small Business Owner experienced in operations management, business strategy, and financial management. Achieved business development initiatives and sales goals through effective trend analysis and technology utilization.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Business Owner
Styledbynii
Stone Mountain
01.2020 - Current
- Managed daily operations and workflow of the styling business.
- Developed client relationships through personalized consultations and services.
- Coordinated marketing strategies across social media platforms and events.
- Resolved client issues with knowledgeable and friendly service, promoting high levels of customer satisfaction.
- Assessed customer needs through direct interactions and feedback.
- Researched market trends to enhance service offerings and client satisfaction.
- Maintained detailed records of client communications regarding dispute resolutions to ensure effective follow-up.
Undergraduate Research Intern
Fort Valley State University
Fort Valley
08.2025 - 12.2025
- Conducted biological research examining the effects of environmental factors on insect development and growth.
- Collected, recorded, and analyzed experimental data while maintaining accurate laboratory records.
- Assisted with experimental design, specimen maintenance, and laboratory procedures following established research protocols.
- Collaborated with faculty mentors and fellow researchers to complete research objectives and troubleshoot experimental challenges.
- Prepared scientific reports, presentations, and research summaries to communicate findings effectively.
- Applied critical thinking, problem-solving, and analytical skills to interpret data and evaluate research outcomes.
- Maintained laboratory safety standards and ensured proper handling of research materials and specimens.
- Developed strong organizational, teamwork, and scientific communication skills through independent and collaborative research activities.
Guest Services (seasonal)
Stone Mountain Park
Stone Mountain
01.2020 - 01.2022
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Virtual Youth Program Participant
Dekalb County Summer Youth Employment
Stone Mountain
06.2020 - 08.2020
- Participated in a virtual workforce development program during the COVID-19 pandemic.
- Completed online assignments and professional development activities focused on workplace readiness and career exploration.
- Developed skills in communication, time management, organization, and independent learning.
- Utilized virtual learning platforms to complete projects, meet deadlines, and engage in program activities.
- Demonstrated responsibility and self-motivation while working independently in a remote environment.
Dekalb Co Summer Youth Employee
Beaver Beauty Academy
Decatur
05.2019 - 08.2019
- Maintained and restocked inventory to ensure availability for customer needs
- Handled payments, bookings, and reservations with accuracy to enhance customer satisfaction
- Assisted in coordinating special requests to meet unique customer requirements
- Customer Service
- Cashier
- Scheduled Appointments
- Maintained and restocked inventory
- Handled cash and credit transactions accurately
- Provided assistance to customers promptly
Education
Bachelor of Science - BIOLOGY
FT VALLEY STATE UNIV
Fort Valley, GA 08.2022 - 05.2026
High School Diploma -
REDAN HIGH SCHOOL
Stone Mountain, USA 08.2018 - 01.2022
Skills
- Scientific Research
- Laboratory Techniques
- Data Collection & Analysis
- Clinical Documentation
- Customer Service
- Communication
- Team Collaboration
- Leadership
- Problem Solving
- Time Management
- Microsoft Excel
- Client relationship management
- Marketing strategy development
- Inventory management
- Business management
- Adaptability
Timeline
Undergraduate Research Intern
Fort Valley State University
08.2025 - 12.2025
Bachelor of Science - BIOLOGY
FT VALLEY STATE UNIV
08.2022 - 05.2026
Virtual Youth Program Participant
Dekalb County Summer Youth Employment
06.2020 - 08.2020
Business Owner
Styledbynii
01.2020 - Current
Guest Services (seasonal)
Stone Mountain Park
01.2020 - 01.2022
Dekalb Co Summer Youth Employee
Beaver Beauty Academy
05.2019 - 08.2019
High School Diploma -
REDAN HIGH SCHOOL
08.2018 - 01.2022