Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niya Johnson

Lithonia,Georgia

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Billing Specialist

DMSCO Billing
10.2022 - Current
  • CPT and HCPCS coding as well as verifying correct ICD-10.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Performed targeted collections on past due accounts aged over 90 days.
  • Responded to customer concerns and questions on daily basis.
  • Executed billing tasks and recorded information in company databases.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Handled account payments and provided information regarding outstanding balances.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Received and sorted mail, prepared packages for delivery and scanned documents.
  • Monitored outstanding invoices and performed collections duties.
  • Generated financial statements and reports detailing accounts receivable status
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
  • Collected data to complete detailed financial reports for stakeholders and management.
  • Reconciled past due accounts achieving [Number]% reduction in outstanding invoices.

Loan Servicing Specialist

Georgia Student Finance Commission
04.2022 - 10.2022
  • Assessed customer account histories to determine previous compliance with payment plans and loan terms.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Accepted and processed account payments.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Assessed aging accounts and initiated collection strategies based on conditions.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Performed targeted collections on past due accounts aged over 180 days.
  • Managed invoicing and payment processing operations.
  • Executed billing tasks and recorded information in company databases.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Counseled students and parents about financial aid options and program details.
  • Helped individuals complete physical and electronic paperwork such as FAFSA.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Provided financial aid counseling to enrolled and prospective students.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Reviewed over 200 financial statements per 30 days.

Senior Tax Accountant

All Tax Services
01.2020 - 04.2022
  • Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits.
  • Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
  • Performed analysis on inventory, accounts receivable and accounts payable balance sheet accounts.
  • Kept up to date on current income tax developments and advised clients to make proper adjustments.
  • Recorded, classified and summarized financial transactions and events in accordance with accounting principles.
  • Audited client financial records to determine tax liability.
  • Helped organization maintain full compliance with local, state and federal tax requirements with diligent application of best practices.
  • Taught junior staff how to prepare statements, resolve discrepancies and maximize efficiency.
  • Classified assets correctly to properly account for depreciation on routine filings.
  • Researched and provided summary memos on technical tax issues at request of partners and clients.
  • Identified impactful regulations and incorporated changes to comply with new requirements.
  • Conducted tax reviews and compilations to identify potential exposure areas and provided suggestions.
  • Computed tax depreciation rates on business assets like technology and vehicles.
  • Created financial plan for clients to serve as framework for organizing components of financial situations.
  • Responded promptly to official tax notices requiring clarifications and additional submissions.
  • Reconciled tax accounts to prevent discrepancies and maintain readiness for expected tax liabilities.
  • Reviewed financial reports to correctly ascertain taxation and statement requirements.

Adjustment Specialist

Bank Of America
  • Conducted full claim investigations and reported updates.
  • Followed up with customers on unresolved issues.
  • Reviewed new files to determine current status of claim.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Delivered exceptional customer service to customers by communicating important information and patiently listening to issues.
  • Resolved over 250 tickets weekly through SVPCP system resulting in expedited communication with senior analyst.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted and checked input data against original documents.

Education

BBA - Business Management

Valdosta State University
Valdosta, GA
12.2021

Skills

  • Database Systems
  • Client Inquiries
  • Data Entry
  • Medicare and Medicaid Processes
  • CPT Code Modifiers
  • Billing Codes
  • Diagnostic Codes
  • Records Maintenance
  • Electronic Health Record Software
  • Workers' Compensation Knowledge
  • Payments Posting
  • Medical Billing and Collections

Timeline

Billing Specialist

DMSCO Billing
10.2022 - Current

Loan Servicing Specialist

Georgia Student Finance Commission
04.2022 - 10.2022

Senior Tax Accountant

All Tax Services
01.2020 - 04.2022

Adjustment Specialist

Bank Of America

BBA - Business Management

Valdosta State University

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Niya Johnson