Niya Owens

• Provided administrative support by answering phones and scheduling appointments to ensure efficient operations.

• Maintained electronic medical records, patient documentation, and data entry. • Assisted with patient registration and information verification.

• Coordinated communication among patients, physicians, and staff to facilitate seamless care.

• Prepared procedure rooms and drew contrast for imaging procedures, ensuring readiness for patient care.

• Supported patient flow by transporting patients for procedures and testing

• Delivered customer service in person and over the phone, ensuring positive experiences for clients.

• Answered multi-line phones and scheduled appointments.

• Maintained patient records and verified insurance information.

• Coordinated filing, office supplies, and front desk operations to maintain an organized and efficient environment.

• Updated customers on order status and facilitated eyeglass adjustments and repairs to enhance customer satisfaction.

• Greeted customers warmly upon arrival to create a welcoming atmosphere.
• Managed phone calls efficiently, directing inquiries to appropriate staff members.
• Scheduled appointments using company-specific software for effective time management.

• Assisted residents with daily living activities, ensuring comfort and safety.

• Answered phones, greeted visitors, and provided front desk support.

• Coordinated transportation and organized resident activities to enhance engagement.

• Maintained records, completed service requests, and performed administrative duties.

• Processed payments while maintaining a clean, welcoming reception area to create a positive first impression.

• Assisted residents with daily living activities and personal care.
• Monitored vital signs and reported changes to nursing staff.
• Maintained cleanliness and safety in resident living areas.

• Assisted residents with daily activities in activities of daily living and medication management to enhance their quality of life.

• Offered emotional support, fostering resident independence and preserving dignity.

• Recorded details of resident care provided and reported concerns to supervisors.

• Maintained resident confidentiality and followed safety protocols and procedures.

• Delivered compassionate, professional service to residents and families, ensuring a positive experience.

• Assisted residents with daily living activities and personal hygiene.
• Monitored vital signs and reported changes to nursing staff.
• Maintained a clean and safe environment for residents.

• Answered multi-line phones and provided exceptional customer service. • Admitted visitors, addressed inquiries, and conducted informative facility tours to enhance guest experience.

• Maintained databases and records while ensuring accurate completion of administrative paperwork to support operational efficiency.

• Performed general office duties, including filing and document management.

• Supervised children and led engaging activities while ensuring a safe environment for play and learning.

• Assisted parents and members while following company policies and procedures.

• Greeted members and guests with a friendly attitude at the front desk.
• Managed membership inquiries and provided information on services.
• Processed new member registrations and maintained accurate records.

• This program is a summer program for children for enrichment activities.
• My duties includes providing support and encouragement to program participants, assisting staff members, participating in recreational activities, mentoring, and field trips.
• Greeting, assisting and directing visitors by leading them to their destination.
• Performs supportive office/ clerical functions for all departments, including filing and typing.
• Lunch duty and bus duty to ensure safety.
• Basic clerical duties such as filing, typing, and computer work.