Summary
Overview
Work History
Education
Skills
Timeline
Generic

NIYA PAYNE

Houma,LA

Summary

Hi, my name is Niya Payne and i would like to give a little background of my work history.

I was a hardworking custodian for about 3 years or so that offered broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. I also was a qualified law office receptionist with a solid foundation in managing front office operations and providing exceptional client service. Proven history of effectively coordinating schedules, handling complex inquiries, and maintaining confidentiality. Demonstrated ability to use organizational and communication skills to support legal teams efficiently. Fast forward now i am a self-confident Juvenile Detention Officer providing juvenile offenders with needed discipline, guidance and direction. Overseeing inmate escorts, facility searches and work detail supervision.

Overview

6
6
years of professional experience

Work History

Juvenile Care Associate

Terrebonne Parish Juvenile Justice Complex
08.2021 - Current

1. Supervise the detention, recreation, daily activities, and classroom activities of the juveniles housed in the facility.

2. Adhere to the policies and procedures of the Juvenile Justice Complex.

3. Complete all necessary reports.

4. Assist with laundry details when assigned.

5. Run the control board (main and pod) as part of a daily rotation. 6. Assist transportation department when assigned.

7. Supervise cleaning assignments of the juveniles housed in the facility.

8. Attend regular trainings.

9. Restrain combative juveniles and defend self through dynamic movement and defensive tactics.

10.Perform other duties as assigned by supervisor.

Janitor

OCS JANITORIAL SERVICES
12.2019 - 06.2021
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.

Receptionist

Alva Lemon Law Firm, LLC
09.2019 - 02.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Contributed to team success by assisting with various administrative tasks such as data entry, document scanning, or photocopying as needed.
  • Supported attorneys in maintaining their calendar appointments up-to-date while avoiding scheduling conflicts or double bookings.

Janitor

Jani-King Janitorial Services
01.2019 - 10.2019
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.

Education

High School Diploma -

H.L. BOURGEOIS HIGH SCHOOL
Gray, LA
05-2017

Skills

  • Self-motivation and initiative
  • Resourcefulness and creativity
  • Compassionate care
  • Documentation accuracy
  • First aid proficiency
  • Respectful and compassionate
  • Problem-solving
  • Multitasking and organization
  • Dependable and responsible
  • Verbal and written communication skills
  • Emotional support
  • Documentation
  • First aid training
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Correctional facility procedures
  • Inmate monitoring
  • Safety
  • Central and pod control
  • Strong verbal and written communication skills
  • Clear written communication skills
  • Basic typing skills
  • Appointment scheduling
  • Client confidentiality
  • Document preparation
  • Reception area maintenance
  • Answering calls
  • File organization
  • Technical skills

Timeline

Juvenile Care Associate

Terrebonne Parish Juvenile Justice Complex
08.2021 - Current

Janitor

OCS JANITORIAL SERVICES
12.2019 - 06.2021

Receptionist

Alva Lemon Law Firm, LLC
09.2019 - 02.2020

Janitor

Jani-King Janitorial Services
01.2019 - 10.2019

High School Diploma -

H.L. BOURGEOIS HIGH SCHOOL
NIYA PAYNE