Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Niya Robinson

Boca Raton,FL

Summary

Detail-oriented Billing Analyst prioritizes tasks and works against strict deadlines. Exemplary analytical skills, eye for detail, and service-driven persona. Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities. Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.

Overview

24
24
years of professional experience

Work History

Billing Analyst

Cross Country Healthcare
Boca Raton, FL
03.2008 - Current
  • Generated invoices based on contracts, agreements, and other documents received from clients.
  • Responded promptly to inquiries from customers regarding their bills or payment status.
  • Maintained accurate records of all transactions related to billing activities.
  • Reviewed and processed customer invoices for accuracy. Time sheet and Expense entry & integration into the VMS tool
    • Invoicing all customers based on customers’ billing cycle
    • Work closely with Collections and AR to ensure invoices are
    correct and paid
    • Provide customer service regarding collection issues, process
    and review account adjustments, resolve client discrepancies.
    • Responsible for monitoring and maintaining assigned accounts￾Customer calls, account adjustments.
    • Identify and investigate invoice and errors issues and escalates
    to applicable department or create a manual invoice to send to
    the client. Identify and investigate invoice and errors issues and escalates
    to applicable department or create a manual invoice to send to
    the client. Review medical billing codes.

Data Analyst

The Haven Dextox
West Palm Beach, FL
08.2005 - 03.2008
  • Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
  • Maintained documentation of all the processes related to Data Analysis.
  • Translated raw data into meaningful information using statistical techniques.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Filtered and cleaned data, and reviewed computer reports, printouts, and performance indicators to locate and correct code problems.
  • Developed and implemented data collection systems and strategies to optimize statistical efficiency and data quality.

Data Entry Clerk

Pathways To Prosperity, Inc.
Boynton Beach, FL
06.2000 - 07.2005
  • Checked source documents against entered data to ensure accuracy.
  • Organized files according to established procedures for easy retrieval later on.
  • Scanned documents into appropriate databases for storage purposes.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Prepared summaries of daily work completed for review by supervisors.
  • Verified accuracy and completeness of data entry into the database system.
  • Identified discrepancies between source documents and entered data.
  • Followed up on pending tasks until completion.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Compiled reports based on gathered information.

Education

Associate of Science - Accounting Technology

Palm Beach Community College
Boca Raton, FL
05-2010

Skills

  • Document workflow
  • Billing Systems
  • Dispute Resolution
  • Telephone Etiquette
  • Invoice Processing
  • Accounts Receivable
  • 4years of experience in analyzing data
  • Analyzing information (proficient in V-look-ups,v-charts and excel formulas)
  • Accounting and Data entry skills
  • Attention to detail and thoroughness
  • Great Organization skills

Affiliations

  • South eastern Girl Scout Troop leader 2021-Present
  • Mikel Jones Law Firm LLC Outreach events-2008-2011

Timeline

Billing Analyst

Cross Country Healthcare
03.2008 - Current

Data Analyst

The Haven Dextox
08.2005 - 03.2008

Data Entry Clerk

Pathways To Prosperity, Inc.
06.2000 - 07.2005

Associate of Science - Accounting Technology

Palm Beach Community College

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Niya Robinson