Summary
Overview
Work History
Education
Skills
Timeline
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NIYAH BROWN

Cheltenham,MD

Summary

Organized and motivated employee with proficiency in applying time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

2
2
years of professional experience

Work History

Learning Ambassador

Amazon Inc.
10.2022 - Current
  • Assessed student needs to determine appropriate level of required support.
  • Supported students in the use of technology to enhance their learning.
  • Maintained clean, organized and professional work environment for Problem Solve areas.
  • Worked with team to achieve maximum scan compliance for customer satisfaction.
  • Developed skills in various areas of the warehouse to help teammates when needed.

Restaurant Cashier/Waitress/Hostess Associate

Famous Dave's Bar-B-Que
06.2022 - 11.2022
  • Learned duties for various positions and provided backup at key times.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Worked with floor team and managers to meet wide range of customer needs.

Sales Associate

Staples Inc.
06.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Aggie Serve

NC A&T Undergraduate Admissions
09.2021 - 05.2022
  • Developed guest relationships to achieve high level of satisfaction
  • Created tour programs with focus on providing positive guest experiences
  • Kept safety of group members at high level by pointing out cracked sidewalks, bad lighting and steps and provided assistance
  • Entertained visitors and tourists with various props and signs to maximize engagement.

UPS Truck Loader

UPS Warehouse
01.2022 - 04.2022
  • Maximized truck space by loading efficiently
  • Read and attached appropriate labels and tags to products and packages for identification purposes
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.

Education

Bachelor of Science - Architectural Engineering

North Carolina A & T State University
Greensboro, NC
05.2028

Skills

  • Conveyor belt safety
  • Ability to lift 70 lbs
  • Juggle overlapping responsibilities
  • Customer service
  • Communication
  • Decision-making
  • Reliable
  • Critical thinking
  • Active Listening
  • Complex Problem-Solving

Timeline

Learning Ambassador

Amazon Inc.
10.2022 - Current

Restaurant Cashier/Waitress/Hostess Associate

Famous Dave's Bar-B-Que
06.2022 - 11.2022

Sales Associate

Staples Inc.
06.2022 - 10.2022

UPS Truck Loader

UPS Warehouse
01.2022 - 04.2022

Aggie Serve

NC A&T Undergraduate Admissions
09.2021 - 05.2022

Bachelor of Science - Architectural Engineering

North Carolina A & T State University

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NIYAH BROWN