Summary
Overview
Work History
Education
Skills
Timeline
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Niyah Garner

Jacksonville,FL

Summary

Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.

Overview

3
3
years of professional experience

Work History

Kid Zone

YMCA
08.2023 - Current
  • Facilitated imaginative role-playing scenarios among groups of peers that helped foster critical thinking abilities along with problem-solving skills.
  • Supported children''s social-emotional development by modeling appropriate behaviors and teaching conflict resolution skills.
  • Provided one-on-one attention when necessary to address individual needs or challenges faced by specific children within the group setting.
  • Offered homework assistance to school-aged children, encouraging academic growth outside the classroom setting.

Youth Leader

YMCA
05.2023 - Current
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.

Manager

Churches Chicken
09.2022 - 04.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

WFH Customer Service

Insurance Health Center
02.2021 - 11.2021
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Assisted customers in navigating the company website or mobile app for self-service options when applicable.
  • Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.

Education

No Degree -

Jean Ribault High School
Winston Dr, Jacksonville, Fl
05.2022

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Child Supervision
  • Safety awareness
  • CPR Certified
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Time Management

Timeline

Kid Zone

YMCA
08.2023 - Current

Youth Leader

YMCA
05.2023 - Current

Manager

Churches Chicken
09.2022 - 04.2023

WFH Customer Service

Insurance Health Center
02.2021 - 11.2021

No Degree -

Jean Ribault High School

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Niyah Garner