Ni’Yah Henderson
Oklahoma City,OK
Summary
Experienced with customer service, sales, and cash handling in retail setting. Utilizes strong communication skills to engage customers and resolve issues. Knowledge of inventory management and point-of-sale systems.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
07.2024 - 01.2025
- Operated material handling equipment to efficiently transport goods within warehouse environment.
- Collaborated with team members to optimize workflow processes and enhance overall productivity.
- Loaded and unloaded shipments, ensuring proper handling of packages to prevent damage.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Guest Service Representative
Target
05.2023 - 11.2023
- Assisted customers with inquiries and product selection to enhance overall shopping experience.
- Managed cash register operations, ensuring accurate transactions and maintaining a balanced drawer.
- Collaborated with team members to maintain store cleanliness and organization, promoting a welcoming environment.
- Monitored inventory levels and restocked items as needed, contributing to efficient store operations and availability of products.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Sales Associate
Abercrombie & Fitch
05.2022 - 09.2022
- Adapted quickly to changes in product lines and store policies, ensuring compliance at all times.
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Forever 21
01.2021 - 07.2021
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained visually appealing merchandise displays in accordance with brand standards.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve customer service.
Education
Associate of Science - Nursing
Rose State College
Oklahoma City, OK05-2027
High School Diploma -
Midwest City High School
Midwest City, OK05-2024
Skills
- Team collaboration
- Attention to detail
- Customer service
- Time management
- Multi-tasking strength
Timeline
Warehouse Associate
Amazon
07.2024 - 01.2025
Guest Service Representative
Target
05.2023 - 11.2023
Sales Associate
Abercrombie & Fitch
05.2022 - 09.2022
Sales Associate
Forever 21
01.2021 - 07.2021
Associate of Science - Nursing
Rose State College
High School Diploma -
Midwest City High School