Aniyah Marc
Lauderdale Lakes,FL
Summary
Positive, approachable, and dedicated to fostering supportive community. Knowledge of conflict resolution and student development theories combined with strong organizational and communication skills. Capable of creating positive living environment that encourages academic success and personal growth.
Developed strong problem-solving and data analysis skills in fast-paced insurance environment. Skilled in customer service and handling sensitive information with confidentiality. Seeking to transition into new field where these skills can drive operational success and enhance client satisfaction.
Overview
4
4
years of professional experience
Work History
Resident Advisor
Florida Southern College
Lakeland, FL
08.2025 - Current
- Facilitated community-building events to enhance resident engagement and foster connections among students.
- Mediated conflict resolutions between residents, promoting a harmonious living environment and effective communication.
- Assisted in the development and implementation of educational programs addressing student wellness and safety.
- Conducted regular floor meetings, encouraging feedback and ensuring residents' needs were addressed promptly.
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
Claims Processor
Florida Blue
Remote
06.2022 - 07.2025
- Processed claims accurately, ensuring compliance with company policies and regulatory standards.
- Reviewed documentation for completeness, identifying discrepancies and resolving issues efficiently.
- Collaborated with cross-functional teams to streamline claims processing workflows and enhance service delivery.
- Utilized claims management software to track submissions, approvals, and denials effectively.
- Assisted team members in achieving project goals. Supported new employees through mentorship and training. Collaborated effectively with colleagues to enhance team performance.
Education
Psychology
Florida Southern College
Lakeland, FL05.2028
Skills
- Peer mediation
- Policy enforcement
- Activity planning
- Behavior monitoring
- Accuracy and precision
- Claims
- Data entry
Timeline
Resident Advisor
Florida Southern College
08.2025 - Current
Claims Processor
Florida Blue
06.2022 - 07.2025
Psychology
Florida Southern College