Niyah Prince
Waldorf,MD
Summary
- Dedicated and detail-oriented professional.
- Proficient in managing records, coordinating communication between departments, and ensuring efficient operation of the establishment.
- Adept at using information systems and Microsoft
- Handling confidential information with the utmost discretion, and providing exceptional customer support.
- Known for strong organizational skills, multitasking abilities
- Compassionate approach to customer care.
- Committed to fostering a contributing to a collaborative and efficient work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Red Robins
05.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction and repeat business.
- Accurately took and processed orders, managed special requests, and communicated effectively with kitchen staff.
- Managed multiple tables efficiently, ensuring timely delivery of food and beverages.
- Handled cash, credit, and debit transactions with accuracy and integrity.
- Ensured compliance with health and safety regulations, including proper food handling and sanitation practices.
Retail Associate
Zara
06.2022 - 05.2023
- Provided outstanding customer service, assisting customers with product selection, inquiries, and transactions.
- Processed cash, credit, and debit transactions accurately and efficiently at the point of sale.
- Assisted with inventory management, including stocking shelves, organizing displays, and conducting inventory counts.
- Addressed customer complaints and returns professionally, ensuring customer satisfaction and retention.
- Trained and mentored new employees, fostering a positive and productive work environment
Education
Bachelor of Science - Health Education, Healthcare Administration
Morgan State University
Baltimore, MD05.2026
Diploma -
Westlake High School
Waldorf, MD06.2022
Skills
- HIPPA knowledge
- Record Management
- Quality Assurance
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Professional Appearance
- Time Management
- Positivity
- Compassion and Empathy
- Conflict and Stress Management
References
Available Upon Request
Internship + Volunteer Experience
Children's National Hospital Michigan Ave Location - NICU Undergraduate Internship I May 29, 2023- July 21, 2023 I
- Gained experience working in various clinical departments at Children’s National Hospital that strengthen my skills in developing a career in public health and/or medicine.
- A broad diversity of research including basic observational studies to complex randomized controlled trials
- The opportunity to develop mentor/mentee relationships with faculty and clinical staff.
- The onsite internship allowed shadowing physicians in the clinical setting.
Volunteer Experience
- Morgan State University
- Children’s National hospital
- Lifepoint Church
- Edgewood Brookland
- Beaconhouse Recreational Center
- Washington International highschool
Certification
National CPR + BLS
Phlebotomy
Timeline
Server
Red Robins
05.2023 - Current
Retail Associate
Zara
06.2022 - 05.2023
Bachelor of Science - Health Education, Healthcare Administration
Morgan State University
Diploma -
Westlake High School
National CPR + BLS
Phlebotomy
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