Niyah Saysavang
St. Petersburg,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Office Member
Advanced Medical Imaging of Pinellas
9555 Seminole Blvd STE 101
02.2025 - Current
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Billing Office Specialist
Florida Medical Pain Management
6333 54th Ave N Saint Petersburg, FL 33709
04.2024 - 01.2025
- Contributed to a decrease in overdue accounts by implementing effective follow-up strategies for timely payments.
- Assisted in the training of new hires, sharing expertise on billing software and office best practices.
- Streamlined communication between departments by acting as a liaison between the billing office and other internal teams.
- Demonstrated expertise in billing software, troubleshooting issues and providing guidance to colleagues as needed.
- Managed high-volume workload, consistently meeting deadlines while maintaining attention to detail and accuracy.
Shift Manager
Checkers and Rally’s
St. Petersburg, FL
07.2023 - 04.2024
- Building sales and profits by promoting Guest satisfaction and managing restaurant operations
- Escalating any concerns or recommendations with the restaurant, employees, or Guests to the General Manager
- Ensuring policy and procedures are being followed on shifts
- Training Team Members on Company operations, policies and procedures and Guest service
- Identifying and responding to complaints and policy and procedures violations
- Daily reconciliation of cash drawers and safe
Shift Lead
Checkers and Rally’s
St. Petersburg, FL
12.2022 - 07.2023
- Assisting team crew members in all positions to ensure orders were out in a timely manner
- Identifying and responding to Guests’ needs and handling any patient concerns
- Adhering to policy and procedures to maximize Guest and employee satisfaction
Crew member
Checkers and Rally’s
St. Petersburg, FL
07.2022 - 12.2022
- Completing cross-training and certification in multiple positions
- Identifying and responding to Guests’ needs
- Adhering to policy and procedures to maximize Guest and employee satisfaction
Hostess
Tsunamis Japanese Steakhouse
St. Petersburg, FL
12.2020 - 03.2022
- Give a warm welcome to every Guest
- Manage the wait list
- Communicate Guest concerns to the Manager when appropriate
- Help fellow Team Members when appropriate
- Answer telephone direct calls and handled all Togo orders
Education
High School Diploma -
Pinellas Park High School
Largo, FL05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Dependable and responsible
Timeline
Office Member
Advanced Medical Imaging of Pinellas
02.2025 - Current
Billing Office Specialist
Florida Medical Pain Management
04.2024 - 01.2025
Shift Manager
Checkers and Rally’s
07.2023 - 04.2024
Shift Lead
Checkers and Rally’s
12.2022 - 07.2023
Crew member
Checkers and Rally’s
07.2022 - 12.2022
Hostess
Tsunamis Japanese Steakhouse
12.2020 - 03.2022
High School Diploma -
Pinellas Park High School