Niyah Self
Birmingham,AL
Summary
Reliable Cash Posting Specialist with experience in accurately processing payments and adjustments. Strength lies in understanding of hospital billing systems, insurance verification, and customer service. Demonstrated ability to reduce discrepancies, maintain financial records, and ensure compliance in previous roles.
Overview
6
6
years of professional experience
Work History
Cash Posting Specialist
Humana
Birmingham, Alabama
10.2022 - 03.2026
- Processed cash postings for healthcare claims using internal financial systems.
- Reviewed and validated payment information to ensure accuracy in records.
- Resolved discrepancies in cash transactions through detailed investigation.
Technical Support Representative
T-Mobile
Birmingham
01.2020 - 09.2022
- Provided technical assistance to customers via phone, chat, and email.
- Diagnosed and resolved product issues with mobile devices and services.
- Guided customers through troubleshooting steps for connectivity problems.
Education
Midfield High School
Midfield, AlSkills
- Cash posting
- Payment validation
- Transaction reconciliation
- Financial software
- Customer support
- Strategic planning
- Technical support
- Organizational growth
- Daily reporting
- Sales support
- Scheduling
- Teamwork orientation
- Office management
- Teamwork
- Documentation skills
- Leadership qualities
Timeline
Cash Posting Specialist
Humana
10.2022 - 03.2026
Technical Support Representative
T-Mobile
01.2020 - 09.2022
Midfield High School