Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Niya Henry

Albany,GA

Summary

Seasoned professional bringing advanced route planning and load management. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.

Overview

17
17
years of professional experience

Work History

Dump Truck Driver

Griffen And Grady LLC.
Cordele, GA
07.2023 - Current
  • Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
  • Drove dump truck to job sites while adhering to all applicable traffic laws and company policies.
  • Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
  • Unloaded materials at job sites according to instructions provided by supervisors.
  • Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
  • Followed established routes and time schedules in order to meet customer delivery requirements.

Senior Meat Cutter

Sam's Club
Albany, GA
10.2022 - 04.2023
  • Restocked butcher paper rolls onto spindles located around the work area.
  • Prepared special orders from customers that required specific cuts or trimming techniques.
  • Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
  • Received and inspected incoming shipments of fresh and frozen meats to ensure product quality.
  • Stocked display cases with freshly cut meats according to merchandising standards.

Order Picker and Lead

WebstaurantStore
Albany , GA
07.2019 - 11.2021
  • Verified accuracy of orders by comparing items and quantities picked to customer invoices.
  • Maintained inventory records and updated information regarding stock availability in the computer system.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Organized warehouse shelves according to item size, type, style, color or product code.

Customer Service Representative

Concentrix
Remote
01.2016 - 07.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Server

Waffle House
Ocala , FL
05.2007 - 12.2015
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

CDL's

Albany Technical College
Albany, GA
05-2023

Skills

  • Hydraulics
  • Vehicle maintenance and repair
  • Heavy Equipment Operation
  • Route Planning
  • GPS Navigation
  • Maintenance knowledge

References

References available upon request.

Timeline

Dump Truck Driver

Griffen And Grady LLC.
07.2023 - Current

Senior Meat Cutter

Sam's Club
10.2022 - 04.2023

Order Picker and Lead

WebstaurantStore
07.2019 - 11.2021

Customer Service Representative

Concentrix
01.2016 - 07.2019

Server

Waffle House
05.2007 - 12.2015

CDL's

Albany Technical College

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Niya Henry