Niyanna Shaw
Charlotte,NC
Summary
Learning and Development professional with track record of driving impactful training initiatives and fostering continuous improvement. Skilled in designing and implementing training programs that enhance team performance and adapt to organizational needs. Strong emphasis on collaboration, effective communication, and strategic thinking to achieve measurable results. Reliable and flexible, always ready to meet changing needs and ensure success in dynamic environments.
Overview
6
6
years of professional experience
Work History
Learning and Development Specialist
Amazon
Charlotte, NC
08.2023 - 07.2024
- Developed a library of instructional materials, ensuring consistency in messaging across all departments.
- Championed a culture of continuous learning by regularly sharing resources, articles, webinars, and thought leadership pieces with colleagues.
- Aligned training programs with organizational goals, ensuring that learning initiatives directly supported overarching business objectives.
- Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
Training Coordinator
Conduent
Remote
08.2022 - 02.2023
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
- Trained and mentored about 20 new hires per class to fulfill various roles.
Teacher
Wake County Public Schools
Raleigh, NC
08.2021 - 06.2022
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Community Engagment Intern
Elizabeth City State University, UNC
Elizabeth City, NC
08.2018 - 05.2021
- Monitored social media platforms for relevant trends and discussions, engaging in conversations on behalf of the organization.
- Assisted in the development of community engagement strategies to increase awareness and involvement in organizational programs.
- Monitored progress towards service plan goals.
- Developed and maintained accurate records of programs and services.
- Facilitated outreach activities to build community awareness.
Education
MBA -
University of North Carolina At Wilmington
Virtual08-2025
Bachelor of Science - Education
Elizabeth City State University
Elizabeth City, NC05-2021
Skills
- Organizational Development
- E-Learning Design
- Facilitation Techniques
- Career Development
- Onboarding Programs
- Diversity and Inclusion
- Blended Learning
- Soft skills training
- Leadership Development
- Program Monitoring and Tracking
- Clear Communication
Timeline
Learning and Development Specialist
Amazon
08.2023 - 07.2024
Training Coordinator
Conduent
08.2022 - 02.2023
Teacher
Wake County Public Schools
08.2021 - 06.2022
Community Engagment Intern
Elizabeth City State University, UNC
08.2018 - 05.2021
MBA -
University of North Carolina At Wilmington
Bachelor of Science - Education
Elizabeth City State University