Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Behavioral Therapist
Rachel Rose Mesias
San Mateo, California
11.2023 - Current
Provided crisis intervention services when necessary, de-escalating situations quickly and safely.
Advised clients on how to manage stress, anxiety and depression through healthy coping skills.
Assisted in developing new programs or activities to promote positive behavior change among clients.
Participated in regular team meetings with supervisors and other clinicians to discuss case progress.
Security Guard
GardaWorld Security
San Francisco , California
02.2024 - 06.2024
Answered questions from the public regarding facility rules and regulations.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Provided customer service assistance to staff and visitors in a professional manner.
Server/Host/Table Busser
Jackie Vue
San Francisco
07.2021 - 11.2023
Greeted guests and provided menus.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Handled money transactions accurately while following company procedures for handling cash payments.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Prepared drinks according to standard recipes.
Provided excellent customer service to ensure satisfaction.
Retail Sales Associate
Bubba Gumps Shrimp Company
08.2023 - 10.2023
Assisted customers with finding the right product for their needs.
Handled customer complaints in a professional manner.
Kept informed about new products arriving at the store on a regular basis.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Baker/Cashier Assistant
Dunkin' Donuts
West Haven, Connecticut
06.2020 - 01.2021
Stocked shelves with freshly-baked goods throughout the day as needed.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Attended training sessions related to food safety procedures and techniques.
Checked baked goods periodically during baking process to ensure desired results were achieved.
Provided customer service by answering questions about menu items or taking orders from customers.