Niyati Bhatt
Parsippany,NJ
Summary
Dynamic operations leader with a proven track record at Best Nutritionals, LLC, driving strategic planning and operational efficiency. Expert in financial controls and process improvements, achieving significant revenue growth while fostering a collaborative team environment. Strong communicator and mentor, dedicated to enhancing performance and cultivating lasting client relationships.
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in
Overview
14
14
years of professional experience
Work History
Director of Operations
Best Nutritionals, LLC
06.2016 - Current
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Mentored and coached team members to foster productive and engaging work environment.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Established and monitored quality assurance standards to achieve operational excellence.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Operations Manager
Vita Pure, Inc
08.2014 - 05.2016
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed and reported on key performance metrics to senior management.
Management Analyst
Vita Pure, Inc
10.2012 - 07.2014
- Evaluated current processes to develop improvement plans.
- Gathered, documented, and modeled data to assess business trends.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Produced detailed and relevant reports for use in making business decisions.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Administrative Assistant
Vita Pure, Inc
07.2011 - 09.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and customers.
- Maintained inventory of office supplies and placed orders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
MBA - Healthcare Administration
New York Institute of Technology, Manhattan, NY
Manhattan, NY05-2012
Bachelor of Science - Bachelor of Pharmacy
K.L.E College of Pharmacy
Bangalore, Karnataka, India10-2007
Skills
- Strategic planning and execution
- Leadership training
- Financial controls implementation
- Process improvements
- Workforce planning
- Resource allocation
- Capital spending
- Operational efficiency
- Strategic planning
- Performance analysis
- Process improvement
- Operations oversight
- Business management
- Cost control
- Employee reviews
- Delegating work
- Effective communication
- Recruitment
- Revenue generation
- Customer service
- Adaptability
- Policy development
- Data management
- Business intelligence
- Self motivation
- Performance evaluation and monitoring
- Human resources
- Price structuring
- Supplier monitoring
- Financial oversight
- Competitive analysis
- Staff training/development
- Oversee administrative functions
- Recruitment and hiring
- Management team building
- Multitasking Abilities
- Logistics
- Supply chain management
- Sales promotion
- Financial administration
- Inventory tracking and management
- Interpersonal communication
- Team leadership
- Analytical skills
- Problem-solving abilities
- Profit and loss accountability
- Decision-making
- Written communication
- Time management
- Advertising campaign development
- Effective leader
- Teamwork
- Direct sales
- Revenue forecasting
- Marketing strategies
- Business strategy
- Analytical thinking
- Customer relationship management
- Employee scheduling
- Communication
- Systems implementation
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Director of Operations
Best Nutritionals, LLC
06.2016 - Current
Operations Manager
Vita Pure, Inc
08.2014 - 05.2016
Management Analyst
Vita Pure, Inc
10.2012 - 07.2014
Administrative Assistant
Vita Pure, Inc
07.2011 - 09.2012
MBA - Healthcare Administration
New York Institute of Technology, Manhattan, NY
Bachelor of Science - Bachelor of Pharmacy
K.L.E College of Pharmacy
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