Niyati Collins
Coon Rapids,MN
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer inquiries. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Girl Scouts Of The USA
09.2019 - 06.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Answered product questions using knowledge of sales.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and checks.
- Maintained accurate records of customer transactions for reporting purposes.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Participated actively in team meetings to discuss strategies for improving overall performance within the troop.
Education
No Degree -
Athlos Leadership Academy
Brooklyn Park, MN06.2028
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Product Knowledge
- Customer inquiries
- Merchandise Restocking
- Team Collaboration
- Cash handling and management
Accomplishments
- Achieved Top Cookie Seller 2 consecutive years by completing sells with accuracy and efficiency within troop.
Timeline
Customer Service Cashier
Girl Scouts Of The USA
09.2019 - 06.2022
No Degree -
Athlos Leadership Academy
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