Niye Wideman
Greensboro,NC
Summary
Knowledgeable and experienced Facilities Coordinator familiar with different building systems and overall operations. Skilled in coordinating internal teams and resources as well as outside vendor support for complex services and repairs. Dedicated to keeping operations seamless for staff and visitors.
Skilled Facilities Manager with talent for building relationships, directing maintenance workers, and offering technical support to owners and tenants. Forward-thinking problem-solver with top-notch planning and decision-making skills.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Facility coordinator/ case manager
Family Service of the Piedmont
Greensboro, NC
09.2024 - Current
- Coordinated facility maintenance and repairs for a community service organization.
- Managed inventory of supplies and equipment for daily operations.
- Scheduled and organized meetings in facility spaces for staff and clients.
Wheelchair Agent
PrimeFlight
Greensboro, NC
12.2023 - 08.2024
- Assisted passengers with mobility needs during boarding and deplaning.
- Operated and maintained wheelchair equipment for optimal performance.
- Collaborated with airline staff to ensure timely assistance for passengers.
Guest Service Manager
Lowes Foods
Greensboro, NC
08.2023 - 08.2024
- Supervised guest service team to ensure high customer satisfaction levels.
- Trained staff on customer engagement and service excellence techniques.
- Coordinated store promotions and special events to enhance guest experiences.
Chiropractic Assistant
Caring Chiropractic Center
Washington, DC
02.2023 - 08.2023
- Managed patient scheduling and coordinated appointments efficiently.
- Educated patients on treatment procedures and office policies.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Collaborated with team members to enhance patient care experience.
- Handled patient records with attention to privacy and accuracy.
- Prepared treatment rooms and maintained a clean, organized environment.
- Assisted chiropractors in patient examinations and treatment planning.
Wellness Consultant
Massage Envy
Laurel, Maryland
08.2022 - 02.2023
- Educated clients on wellness benefits of massage therapy and self-care techniques.
- Assisted in developing personalized wellness plans tailored to individual client needs.
- Collaborated with team members to ensure a welcoming and relaxing environment.
- Managed client appointments and maintained accurate records in scheduling software.
- Conducted follow-up consultations to assess client satisfaction and progress.
- Promoted membership programs and special offers to enhance client engagement.
- Trained new staff on customer service best practices and company protocols.
- Resolved client concerns efficiently, ensuring a positive experience at the facility.
- Collaborated with other professionals such as physicians, physical therapists, dietitians, and psychologists to provide comprehensive client care.
- Designed incentive programs for employees who complete certain wellness goals or objectives.
- Actively participated in professional development opportunities such as conferences and webinars.
Warehouse Associate
United Parcel Service, UPS
Greensboro, North Carolina
01.2022 - 07.2022
- Operated material handling equipment to transport packages efficiently.
- Sorted and organized incoming shipments for optimal storage and retrieval.
- Loaded and unloaded freight from delivery trucks and shipping containers.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with coworkers to improve workflow and enhance productivity.
- Followed established procedures for packaging and labeling outgoing shipments.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Warehouse Associate
FedEx
Greensboro, NC
03.2021 - 12.2021
- Operated material handling equipment to transport packages efficiently.
- Sorted and organized incoming shipments for optimal storage and retrieval.
- Loaded and unloaded freight from delivery trucks and shipping containers.
Security Officer
Allied Universal Security Services
Greensboro, NC
01.2020 - 02.2021
- Monitored premises to ensure safety and security for all personnel.
- Responded promptly to alarms and incidents, maintaining a secure environment.
- Assisted in the development of security protocols and procedures.
- Collaborated with law enforcement during investigations and emergency situations.
- Trained new security staff on policies and emergency response procedures.
- Documented daily activities, incidents, and observations in detailed reports.
- Engaged with visitors to provide information and ensure compliance with regulations.
Education
Southeast Guilford High School
Greensboro, NCSome College (No Degree) - Business Management
Guilford Technical Community College
Jamestown, NCSkills
- Facility maintenance
- Inventory management
- Event coordination
- Customer engagement
- Recordkeeping
- Team collaboration
- Scheduling efficiency
- Safety protocols
- Problem solving
- Attention to detail
- Employee training
- Effective communication
Certification
- Microsoft and powerpoint certification
Timeline
Facility coordinator/ case manager
Family Service of the Piedmont
09.2024 - Current
Wheelchair Agent
PrimeFlight
12.2023 - 08.2024
Guest Service Manager
Lowes Foods
08.2023 - 08.2024
Chiropractic Assistant
Caring Chiropractic Center
02.2023 - 08.2023
Wellness Consultant
Massage Envy
08.2022 - 02.2023
Warehouse Associate
United Parcel Service, UPS
01.2022 - 07.2022
Warehouse Associate
FedEx
03.2021 - 12.2021
Security Officer
Allied Universal Security Services
01.2020 - 02.2021
Southeast Guilford High School
Some College (No Degree) - Business Management
Guilford Technical Community College