Summary
Overview
Work History
Education
Skills
Accomplishments
Gym
Technology
Education and Training
Languages
Timeline
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Niyelle Mitchell

New York,New York

Summary

Professional in hospitality with strong interpersonal skills and commitment to delivering outstanding guest experiences. Adept at resolving guest concerns, coordinating team efforts, and adapting to changing needs. Proficient in front desk operations, customer relations, and effective communication. Known for reliability, team collaboration, and achieving results in fast-paced environment.

Overview

5
5
years of professional experience

Work History

Home Health Aide

FreedomCare
01.2023 - Current
  • Prepared nutritious meals for clients, ensuring dietary needs and preferences were met.
  • Maintained a clean and safe living environment by performing household cleaning tasks.
  • Performed grocery shopping for clients, ensuring their dietary needs and preferences were met.
  • Coordinated and scheduled medical appointments for clients, ensuring timely attendance and follow-up.
  • Assisted clients in maintaining their health by managing their appointment schedules and accompanying them to medical visits.

Guest Service Officer

Us Tennis & Fitness
08.2025 - 09.2025
  • Assisted in resolving billing disputes by thoroughly reviewing charges and offering appropriate solutions.
  • Built strong relationships with repeat guests, recognizing their preferences and anticipating their needs upon arrival.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness.
  • Monitored inventory levels of front desk supplies, placing orders as necessary to maintain optimal stock levels.

Factory Production Packer

FreshDirect
11.2021 - 11.2021
  • Successfully collaborated and communicated often in groups of 15 improving the company's assembly line productivity.
  • Efficiently packaged and labeled fresh produce items, adhering to company guidelines and quality standards to meet production targets.

Animal Technician

The Rockefeller University Press
05.2020 - 10.2021
  • Effectively transported 100's of containment units and sanitized equipment daily and led groups of 3 in a rapid-moving environment to meet strict daily metrics.
  • Maintained clean and sanitary animal enclosures and facilities, adhering to strict hygiene protocols to prevent the spread of infections and maintain a safe environment.

Education

GED -

Bronx Community College
Bronx, NY
03-2023

Associate of Science - Computer Science

Bronx Community College
Bronx, NY

Associate of Applied Science - Mechanical Engineering

City College of New York
New York, NY
11-2030

Skills

  • Care plan assessment
  • Nutritional meal preparation
  • Client documentation
  • Medication organization
  • Patient transportation
  • Bedside care
  • Patient care
  • Guest relations
  • Complaint handling
  • Professional appearance
  • Cross-cultural sensitivity
  • Computer skills

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 6 staff members.

Gym

  • I love going to the gym because it easies my stress levels and it makes me motivated and rejuvenated

Technology

  • I'm interested in tech, and anything related to it, keeps me creative and makes me want to know more about it.

Education and Training

true,other,other

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Guest Service Officer

Us Tennis & Fitness
08.2025 - 09.2025

Home Health Aide

FreedomCare
01.2023 - Current

Factory Production Packer

FreshDirect
11.2021 - 11.2021

Animal Technician

The Rockefeller University Press
05.2020 - 10.2021

Associate of Science - Computer Science

Bronx Community College

GED -

Bronx Community College

Associate of Applied Science - Mechanical Engineering

City College of New York

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