Niyereth Guzman
Miami,FL
Summary
Proven leader in operational efficiency, I enhanced profit margins by streamlining processes at Iscan Logistic Llc. Expert in logistics management and adept at fostering client relationships, I successfully negotiated contracts to optimize supply chain operations. My strategic planning and compassionate caregiving underscore a commitment to excellence and a positive workplace culture, achieving significant improvements in performance metrics and client satisfaction.
Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Overview
16
16
years of professional experience
Work History
HHA
Professional Solutions Home Health Agency
03.2021 - 08.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Assisted disabled clients to support independence and well-being.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Manager of Operations
Iscan Logistic Llc
12.2014 - 02.2021
- Partnered with vendors and suppliers to effectively manage and budget.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Devised processes to boost long-term business success and increase profit levels.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Assistant Flybox
Avianca Express
06.2008 - 05.2015
- Dangerous Good (DG) knowledge of safely packing the goods in appropriate packaging, and properly marking and labeling the goods for shipping and handling.Able to identify hazard materials maintaining the safety, health, and proper transportation.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Collaborated with other departments to foster smooth operation of daily processes.
- Provided administrative support with accurate document preparation and data entry.
- Analyzed and reported on operational data to identify trends and issues.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Managed day-to-day department operations with effective workflow coordination.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
No Degree - Home Health Aide
Heritage Education Services
Miami, Fl02.2021
Associate of Science - Information Technology
Universidad Del Valle
Cali, Colombia08.2005
High School Diploma -
Comunal Nueva Granada
Cali, Colombia07.2001
Skills
- Logistics Management
- Document Control
- Data Analysis
- Inventory Management
- Health and safety compliance
- Performance monitoring
- Workflow Optimization
- Process Improvement
- Incidents management
- Production
- Customer Service
- Performance reporting
- Regulatory Compliance
- Operations Monitoring
- Data Evaluation
- Goal Setting
- Process improvement strategies
- Client Relationships
- Strategic Planning
- Work flow planning
- Team Leadership
- Positive Attitude
- Delegating Work
- Professional and Friendly
- Meeting planning
- Operational Reporting
- Documentation And Reporting
- Work Planning and Prioritization
- Performance Tracking
- Clerical Support
- Customer Support
- Inventory counting
- Document Preparation
- Record preparation
- Problem-solving skills
- Device configuration
- Task Prioritization
- Presentations
- Document Management
- Document Review
- Emotional Support
- Vital signs monitoring
- Personal Hygiene Assistance
- Behavioral Management
- Compassionate Caregiving
- Documentation proficiency
- Communication abilities
- Medication Administration
- Client documentation
- Behavior redirection
- Behavioral support
- First aid and safety
- ADL support
- Documentation
- Patient Care
- [State] Driver's License
Timeline
HHA
Professional Solutions Home Health Agency
03.2021 - 08.2024
Manager of Operations
Iscan Logistic Llc
12.2014 - 02.2021
Operations Assistant Flybox
Avianca Express
06.2008 - 05.2015
No Degree - Home Health Aide
Heritage Education Services
Associate of Science - Information Technology
Universidad Del Valle
High School Diploma -
Comunal Nueva Granada
Similar Profiles
Marie YouanceMarie Youance
Certified Nursing Assistant at Professional Solution Home Health Agency Inc.Certified Nursing Assistant at Professional Solution Home Health Agency Inc.
Isabel Aguilar VegaIsabel Aguilar Vega
NA at Professional Home Health Care AgencyNA at Professional Home Health Care Agency
Lay Llanes MoreiraLay Llanes Moreira
HHA at Professional Solution Home AgencyHHA at Professional Solution Home Agency
Sanders Jean-PhilippeSanders Jean-Philippe
Pharmacy Technician at Walgreens Pharmacy Care CenterPharmacy Technician at Walgreens Pharmacy Care Center
Priscila EscamillaPriscila Escamilla
Child Development Specialist at University of MiamiChild Development Specialist at University of Miami