Jasmine Washington
Pasadena,CA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing a detail-oriented and decisive nature, good multitasking abilities, and a self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Berkshire Hathaway HomeServices
Pasadena, CA
02.2022 - Current
- Created and managed all advertising across multiple social media platforms as well as email marketing campaigns for listings.
- Organized and maintained systems to track leads coming from social media, websites, and other funnels.
- Facilitated communication between clients and other parties related to a transaction.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
Style Consultant
Target
Pasadena, CA
10.2020 - 02.2022
- Trained multiple employees on additional job positions to maintain coverage of roles.
- Assisted in developing and implementing different workflows and communication processes.
- Helped brand awareness by assisting in merchandising and handling display setups.
- Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction.
- Maintained a high level of professionalism while interacting with customers in person or over the phone.
- Supported other departments within the business as required.
Customer Service Associate
Old Navy
Pasadena, CA
04.2018 - 06.2019
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Education
Bachelor of Arts - Linguistics
University of California, Santa Cruz
Santa Cruz, CA05-2025
Skills
- Proficient in Microsoft Office
- Project Management
- Excellent Customer Service
- Telephone Etiquette
- Fluent in Spanish
- 60 WPM Typing Speed
- Social Media Management
- Interpersonal Communication
- Documentation Management
Timeline
Executive Assistant
Berkshire Hathaway HomeServices
02.2022 - Current
Style Consultant
Target
10.2020 - 02.2022
Customer Service Associate
Old Navy
04.2018 - 06.2019
Bachelor of Arts - Linguistics
University of California, Santa Cruz
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