Nizan Andres Ali Betancourt
Cedar Park,TX
Overview
28
28
years of professional experience
Work History
Analyst
UNEG: DIRECCION DE COMPRAS/ SERVICIONES GENERALES
01.2006 - 05.2017
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
Instructor
INSTITUTO DE PROFESIONES TECNICAS SIMON BOLIVAR
03.2002 - 12.2005
Support Engineer
CONTRALORIA MUNICIPAL DEL MUNICIPIO PIAR (UPATA)
12.2001 - 06.2002
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Monitored systems in operation and quickly troubleshot errors.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Installed and maintained hardware and computer peripherals to store tangible components.
System Administrator
CORPORACION DE ALIMENTO BRINDISI, C.A. CORPOBRICA
02.1997 - 06.2001
- Provisioned new software and hardware for use, following established security policies.
- Adopted cost-effective, useful solutions to implement into current systems.
- Introduced management tools to create and manage virtual server computing environment.
- Performed software installations and upgrades to UNIX or Windows operating systems.
Teacher
UTIRLA / INCE / FUNDACION LA SALLE
03.1992 - 06.1997
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Supervisor
ADMINISTRADORA CASA FINCA C.A
02.1991 - 03.1994
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Assistant General Manager
SUPERMERCADO SANTO TOME CENTRAL I
02.1989 - 04.1989
- Resolved problems promptly to elevate customer approval.
Education
LCDO. EN ADMINISTRACIÓN MENCIÓN INFORMÁTICA - Business Administration
UNIVERSIDAD NACIONAL EXPERIMENTAL SIMÓN RODRÍGUEZ
Venezuela, Bolivar07.2010
Timeline
Analyst
UNEG: DIRECCION DE COMPRAS/ SERVICIONES GENERALES
01.2006 - 05.2017
Instructor
INSTITUTO DE PROFESIONES TECNICAS SIMON BOLIVAR
03.2002 - 12.2005
Support Engineer
CONTRALORIA MUNICIPAL DEL MUNICIPIO PIAR (UPATA)
12.2001 - 06.2002
System Administrator
CORPORACION DE ALIMENTO BRINDISI, C.A. CORPOBRICA
02.1997 - 06.2001
Teacher
UTIRLA / INCE / FUNDACION LA SALLE
03.1992 - 06.1997
Supervisor
ADMINISTRADORA CASA FINCA C.A
02.1991 - 03.1994
Assistant General Manager
SUPERMERCADO SANTO TOME CENTRAL I
02.1989 - 04.1989
LCDO. EN ADMINISTRACIÓN MENCIÓN INFORMÁTICA - Business Administration
UNIVERSIDAD NACIONAL EXPERIMENTAL SIMÓN RODRÍGUEZ