Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
Conducted market research to assess customer needs and preferences in order to develop new products or services.
Identified opportunities for growth by analyzing current trends in the marketplace and making strategic decisions based on those findings.
Provided leadership and guidance to team members while encouraging collaboration across departments.
Monitored competitor activities in order to gain insights into their strategies and tactics that could be applied within the organization's own practices.
Insurance Agent
Winder Insurance Center
Winder, GA
07.2018 - 09.2023
Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Assessed customer risk levels and recommended appropriate coverage options.
Educated customers on the importance of maintaining adequate insurance coverage.
Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Generated reports detailing sales activities, client interactions, and progress towards goals.
Business Development Manager
Bulldog Insurance Agency
Atlanta, GA
11.2011 - 07.2018
Developed and implemented strategies to increase sales and market share.
Identified potential clients, built relationships, and negotiated contracts.
Created presentations to attract new business opportunities.
Analyzed customer feedback to identify areas for improvement in products and services offered.
Researched target markets to understand the needs of current and potential customers.
Owner
NEW GENERATION CLOTHING CO
Easley, SC
03.1983 - 09.2011
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies.
Maintained relationships with existing clients by providing superior customer service.
Reviewed legal documents related to business operations.
Provided direction and guidance to employees.
Conducted performance reviews for employees on a regular basis.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Education
Bachelor of Arts - Industrial Engineering
ST CLOUD STATE UNIVERSITY
Saint Cloud, MN
05-1981
Associate of Arts - PRE ENGINEERING
Miami Dade College
Miami, FL
09-1979
DIPLOMA - PRIVATE PILOT LICENSE
BURNSIDE OTT AVIATION CENTER
Opa-locka, FL
08-1976
Skills
Strategic Planning
Talent Recruitment
Financial Administration
Recruitment and hiring
Marketing
VOLUNTEER WORK
SOUTHEAST REGIONAL CHAIRMAN AGA KHAN FOUNDATION USA
Civic Engagement Program and Project Coordinator at Gwinnett County GovernmentCivic Engagement Program and Project Coordinator at Gwinnett County Government