I’m a dedicated and results-driven professional seeking an Assistant Manager role to leverage my strong leadership, mentorship, and organizational skills in guiding and developing others to achieve their full potential. Committed to fostering a culture of growth and excellence within the team while contributing to the overall success and growth of the organization. I have a solid background in security and leadership, equipped to ensure safety and operational efficiency. Strong focus on team collaboration, adapting to changing needs, and achieving outcomes. Skilled in conflict resolution, emergency response, and strategic planning. Reliable, decisive, and resourceful, with proactive approach to maintaining order and safety.
Overview
2
2
years of professional experience
Work History
University of Penn Patrol Captain
Allied Universal Security Services
10.2024 - Current
Deployed and managed 47 security personnel which consisted of 7 supervisors and 36 patrol officers and 4 high priority stand down details.
Championed community-oriented policing initiatives that fostered trust, mutual respect, and cooperation between law enforcement officers and the citizens they serve.
Spearheaded initiatives aimed at improving officer morale, job satisfaction, and overall work-life balance within the department.
Collaborated with other law enforcement agencies for joint operations, intelligence sharing, and leveraging resources to combat crime effectively.
Increased officer safety through comprehensive training programs and regular performance evaluations.
Facilitated interdepartmental collaboration for special events or high-priority assignments requiring additional manpower or resources.
Streamlined internal communications for increased efficiency between shifts, squads, units, or departments involved in patrol activities.
Provided objective feedback on officer performance to guide career advancement opportunities while maintaining high standards of professionalism within the force.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Monitored crowded public areas and events to mitigate risk and promote safety.
Coordinated with law enforcement agencies to respond to security incidents and emergencies.
Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
Site Manager
Allied Universal
Philadelphia, PA
11.2022 - 10.2024
Oversee and monitor up to 31 security personnel and up to 4 Supervisors at a time.
Ensure that the officers on duty are effectively patrolling assigned sectors.
Ensure Supervisors are effectively monitoring the behavior and performance of the security personnel team.
Maintain good rapport with 85+ stores throughout the District.
Supervising surveillance systems, alarms to prevent unauthorized entry or activities.
Documenting incidents, creating detailed reports, and maintaining accurate records of security related activities.
Properly trained personnel to create and document incident reports.
Identifying potential security threats, evaluating vulnerabilities, and implementing measures to mitigate risks.
Resolving conflicts or disputes in a calm and professional manner to maintain a safe and respectful atmosphere.
Deployed security personnel teams for client events throughout the District.
Communicate with the Client and Account Manager to ensure satisfactory work performance of all personnel throughout the site.
Initiated a new morning deployment detail for the site which became permanent.