Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Nizareia

Nizareia

Raleigh ,NC

Summary

Dedicated professional with a proven track record of enhancing customer satisfaction at McDonald's through exceptional service and customer assistance. Demonstrates strong work ethic and integrity, alongside excellent time management skills. Skilled in operating POS systems and managing transactions with accuracy, significantly contributing to positive customer feedback and repeat business.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cashier

Burger King
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Server Waitstaff

GCP IV MANAGEMENT
12.2024 - Current
  • Executed efficient multitasking by overseeing several tables with consistent service excellence.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Cashier

Wendys Restraunt
02.2022 - 07.2023
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.

Cashier

McDonald's Restaurant
01.2020 - 01.2021

Wilso

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma - Business Administration

Wake Technical Community College
Raleigh, NC

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Time management skills
  • Patience and empathy

Accomplishments

Leader Of My High school Dance Team.

Most Likely to Succeed

Certification

Office Administraton

Timeline

Server Waitstaff

GCP IV MANAGEMENT
12.2024 - Current

Cashier

Wendys Restraunt
02.2022 - 07.2023

Cashier

McDonald's Restaurant
01.2020 - 01.2021

Cashier

Burger King

High School Diploma - Business Administration

Wake Technical Community College
Nizareia