Nizza Joy Orejudos
Ewa Beach,HI
Summary
-Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction,complying with regulatory and practice standards,cultivates trust and rapport with patients through excellent communication and interpersonal skills.
-Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients.
-Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
-Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion.
- Detailed understanding of protocols governing medical test preparation and documentation.
-Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Primary Care Clinic of Hawaii
Waipahu, HI
10.2021 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
Registered Nurse
Bacnotan District Hospital
La Union, Phillippines
02.2016 - 12.2018
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Performed triage assessments of walk-in patients in a clinic setting.
- Administered medications and treatments according to physician orders.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Assisted physicians during examinations or surgical procedures.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
ESL Teacher
Actions Anjie Online
Manila, Philippines
12.2014 - 01.2016
- Developed and implemented lesson plans to meet the needs of English language learners.
- Provided individualized instruction to students with diverse backgrounds and abilities.
- Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
- Assessed student progress through written tests, oral quizzes and other forms of assessment.
- Created an encouraging learning environment by utilizing positive reinforcement strategies.
- Conducted weekly one-on-one tutoring sessions with students needing extra assistance.
- Participated in teacher training workshops to stay current on best practices in ESL education.
Call Center Representative
Sutherland Global Service
Clark, Philippines
04.2012 - 12.2014
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Stayed current on relevant product and service offerings as well as competitor pricing models.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Education
Bachelor of Science - Nursing
Union Christian College
San Fernando, LU03-2012
Some College (No Degree) - Nursing Assistance
Health Care Training And Career Consultants
HonoluluSkills
- Patient Flow Management
- HIPAA Compliance
- Medical Terminology
- Procedure Assistance
- Patient-focused care
- Understands medical procedures
- Medical Records Management
- Infection control procedures
- Media preparation
- Immunization Administration
- Family Education
- Professional Bedside Manner
- Customer Service
- Conversant in Ilocano and Tagalog
- Vital sign monitors
- Maintaining confidentiality
- Direct Patient Care
- Communicating with patient families
- EKG set up and monitoring
- Understanding of medical laws
- Wound care and irrigation
- Compassionate
- Patient Scheduling
References
References available upon request.
Timeline
Medical Assistant
Primary Care Clinic of Hawaii
10.2021 - Current
Registered Nurse
Bacnotan District Hospital
02.2016 - 12.2018
ESL Teacher
Actions Anjie Online
12.2014 - 01.2016
Call Center Representative
Sutherland Global Service
04.2012 - 12.2014
Bachelor of Science - Nursing
Union Christian College
Some College (No Degree) - Nursing Assistance
Health Care Training And Career Consultants
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