Njengom Epse Musoro Tabitha Ambilichu
Allentown,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Social Worker
Minister of Social Affairs
11.2002 - 10.2024
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Conducted approximately 05 home visits a day to assess living environment and facilitate access to necessary resources.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Conducted home visits to assess clients' home environment and provide support.
- Developed and maintained strong relationships with community resources for successful referrals.
Administrative Assistant
Regional Delegate of Social Affairs
08.2002 - 09.2009
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Secretary
BECON DOCUMENTATION CENTER
06.2000 - 11.2002
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Bachelor of Science - Public Administration
University of Buea
Buea, Cameroon12-2021
Skills
- Case management
- Individual and group counseling
- Crisis assessments
- Client needs assessment
- Risk assessment
- Conflict resolution
- Child welfare expertise
- Data collection and management
- Referrals and networking
- Behavioral management
Languages
English
Full Professional
French
Limited Working
pigin
Limited Working
Timeline
Social Worker
Minister of Social Affairs
11.2002 - 10.2024
Administrative Assistant
Regional Delegate of Social Affairs
08.2002 - 09.2009
Secretary
BECON DOCUMENTATION CENTER
06.2000 - 11.2002
Bachelor of Science - Public Administration
University of Buea
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