Nathaniel Flores
Kyle,TX
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager
Modern Market
06.2024 - Current
- Led training for the store by setting goals and timelines for other managers and crew.
- Maximized performance by monitoring daily activities and advising General Manager, which led to optimizing labor on evening shift and weekend shifts.
Lead Planner, Owner
Nathaniel James Events
01.2015 - Current
- Coordinated with diverse stakeholders, ensuring clear communication and alignment on project objectives.
- Established rigorous quality control measures, ensuring all deliverables met or exceeded expectations.
- Managed day-to-day business operations.
Assistant Banquets Manager
Camp Lucy
10.2019 - 03.2020
- Spearheaded the effort to streamline our business practices by developing over two dozen SOPs aimed at supporting the Banquets Department.
- Supervised operations across multiple outlets and coordinated an average of four teams each night.
Event Coordinator & Lead Captain
34th Street Catering
03.2018 - 11.2019
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Administrative Assistant & Captain
Table Mountain Inn
08.2016 - 12.2017
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Evaluated client feedback on a regular basis, using insights to continuously enhance service offerings and overall guest experience.
Assistant Catering Director
A Touch of Elegance
06.2004 - 02.2016
- Trained and supervised catering staff, fostering a positive work environment that led to increased employee retention rates.
- Provided exceptional support during large-scale events by assisting in the management of resources, staff scheduling, and equipment logistics.
- Evaluated employee performance regularly to identify areas of improvement and provide guidance on professional development opportunities.
- Managed inventory control and purchasing, reducing food waste and keeping costs within budget constraints.
Education
High School Diploma -
Rockdale High School
Rockdale, TXSkills
- Verbal and written communication
- Sales management
- Marketing
- Negotiation
- Expectation setting
- Customer Relations
- Schedule oversight
- Time management abilities
- Talent Acquisition
Certification
- Food Handler's Permit/License- Texas
- TABC License - Texas
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Manager
Modern Market
06.2024 - Current
Assistant Banquets Manager
Camp Lucy
10.2019 - 03.2020
Event Coordinator & Lead Captain
34th Street Catering
03.2018 - 11.2019
Administrative Assistant & Captain
Table Mountain Inn
08.2016 - 12.2017
Lead Planner, Owner
Nathaniel James Events
01.2015 - Current
Assistant Catering Director
A Touch of Elegance
06.2004 - 02.2016
High School Diploma -
Rockdale High School
Similar Profiles
Teresa YTeresa Y
Team Manager at Modern MarketTeam Manager at Modern Market
Brenda LawrenceBrenda Lawrence
Cashier at Modern MarketCashier at Modern Market
Andrew Matthew MarquezAndrew Matthew Marquez
Prep Cook at Modern MarketPrep Cook at Modern Market