Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Nji Ban

East Orange,NJ

Summary

- Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Motivated professional offering cross functional and interdisciplinary expertise. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Business Owner & Consultant

Ban Enterprises LLC
EAST ORANGE, NJ
07.2020 - Current
  • Developed business plan to secure financial backing from investors.
  • Identified and recruited staff members, including managers and sales personnel.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Negotiated contracts with vendors for supplies and services.
  • Monitored cash flow to ensure proper budgeting of resources.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Managed inventory levels to meet customer demand while minimizing costs.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Resolved conflicts between employees or customers in a timely manner.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
  • Scheduled maintenance activities for equipment used by the business.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.

FREELANCE PARALEGAL

Ban Enterprises LLC
EAST ORANGE, NJ
01.2016 - Current
  • Reviewed and organized legal documents for court proceedings.
  • Conducted research on applicable laws and regulations to support cases.
  • Prepared pleadings, motions, briefs, memoranda of law, and other legal documents.
  • Drafted correspondence to clients regarding case status or procedures.
  • Interpreted and applied relevant statutes, decisions, codes, regulations, ordinances and precedents.
  • Assisted attorneys in preparing for hearings, trials and corporate meetings.
  • Collaborated with attorneys to develop strategies for litigation cases.
  • Provided guidance and advice to clients regarding their rights under the law.
  • Attended depositions as an assistant to lawyers representing clients.
  • Researched complex legal issues using a variety of resources such as LexisNexis or Westlaw.
  • Monitored developments in relevant areas of law by attending seminars or reading professional publications.
  • Organized exhibits for trial preparation including charts and diagrams that illustrate evidence or testimony.
  • Maintained client files according to established standards.
  • Served subpoenas on behalf of attorneys.
  • Compiled investigative reports from interviews conducted with witnesses.
  • Gathered facts about cases through interviews with clients and witnesses.
  • Analyzed deposition transcripts for inconsistencies between parties' testimonies.
  • Assisted in the preparation of closing arguments during trial proceedings.
  • Investigated potential conflicts of interest among parties involved in a case.
  • Advocated on behalf of clients in administrative hearings before regulatory bodies.
  • Coordinated document production requests from opposing counsels.
  • Identified and analyzed legal documents, discoveries and contracts.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Interviewed clients and obtained vital case information to support associates.
  • Entered data into and managed litigation databases and Excel spreadsheets.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Prepared clients for appointments, depositions and testimony.
  • Participated in client interviews, observed questioning process and documented information.
  • Organized exhibits for trial by preparing materials and supporting documentation.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Trained staff on office procedures and case-specific duties.
  • Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Maintained contract database with relevant information for categorization and easy access.
  • Attended administrative hearings to provide viable information and identify additional actions needed.
  • Coordinated subpoena services and other support activities for legal office.
  • Managed contract intake and review for large vendor agreements.
  • Managed outside counsel budgets and internal legal fee reports for agencies.
  • Investigated potential copyright infringements and trademarks as part of ongoing litigation support.

Operations Manager

You Betcha Express LLC
Minneapolis, MN
01.2022 - 11.2023
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Performed cost analysis for various projects to determine budget requirements.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Created detailed reports on the performance of individual departments within operations.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Enforced federal, state, local and company rules for safety and operations.

Business Development Consultant

AJR TRANSPORT & LOGISTICS LLC
Dallas, TX
01.2021 - 12.2021
  • Developed and implemented comprehensive strategies for business development, growth, and expansion.
  • Built relationships with key stakeholders in potential client companies to increase sales pipeline.
  • Negotiated contracts between clients and vendors ensuring mutual benefit of both parties involved.
  • Drafted proposals outlining terms of engagement for prospective clients.
  • Assisted in creating pricing plans that maximize profitability while meeting customer needs.
  • Identified strategic partners who can help expand reach into new markets or develop innovative solutions.
  • Maintained records of all client interactions including meetings, calls, emails, for future reference.
  • Worked closely with senior management team on developing long-term strategies for business growth.
  • Managed sales funnel processes through initial engagement with prospective customers to ascertain needs, determine solutions and establish new business relationships.
  • Conducted strengths, weakness, opportunities and threats (SWOT) analyses to develop strategic plans for corporate level and business units.
  • Prepared contracts and completed sales with new and existing clients.
  • Added new features to sales documents, allowing for improved readability and user friendliness.

Telecommunications Specialist

Verizon Communication Inc.
Newark, NJ
05.2005 - 01.2016
  • Installed and configured telecommunications equipment, including modems, routers, switches, and cables.
  • Analyzed customer requirements to determine appropriate telecommunication systems solutions.
  • Performed troubleshooting for hardware and software related issues on telecom networks.
  • Provided technical support to customers regarding their telecom products and services.
  • Developed test plans and conducted tests to ensure proper functioning of telecom systems components.
  • Maintained records of network configurations and inventory levels of all telecom equipment.
  • Monitored system performance to identify potential problems in a timely manner.
  • Identified areas for improvement in existing telecom network infrastructure.
  • Implemented new technologies designed to improve the efficiency of the telecom system operations.
  • Resolved customer inquiries by providing answers in accordance with company policies and procedures.
  • Configured voice over internet protocol devices such as IP phones, softphones.
  • Conducted periodic maintenance checks on all telecom systems components to ensure optimal performance.
  • Collaborated with team members in the design, installation, testing and troubleshooting of complex telecommunications systems projects.
  • Updated knowledge base documents regularly with accurate information about various telecom system components.
  • Assisted in developing strategies for improving overall reliability of telecommunications networks.
  • Coordinated with vendors for ordering necessary parts or services required for maintaining or upgrading the telecommunications system.
  • Ensured that all changes made to the telecommunications system were documented properly according to company standards.
  • Created detailed diagrams showing how different components within the telecommunications system are connected together.
  • Trained users on how to use features available within the telecommunications system effectively.
  • Furnished advanced technical assistance to system users, troubleshooting telecommunications and related network system hardware, software and peripherals.
  • Installed telecommunications and computer hardware, software, programs and applications to initiate functional operation.
  • Routed cables and trunk lines from entry points to specified equipment, following diagrams.
  • Configured automated network services to maximize reliability.
  • Modified existing software to meet specified needs and reduce costs.
  • Provided installation, service and maintenance for broadband internet and digital telephone service.
  • Briefed customers on equipment, usage and product specification.
  • Assisted with developing long-term strategies to accommodate future needs of telecommunications network.
  • Installed, set up and repaired devices and system components.
  • Logged service calls and closed work orders by recording issues resolved and services provided.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Evaluated information provided and worked with customers to provide best possible solutions.
  • Measured, cut, spliced and installed wires and cables.
  • Analyzed technical manuals and diagrams to determine proper connections for data communication lines.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Disassembled equipment, inspecting and tested wiring to locate and repair problems.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Designed wiring plans for new buildings and built renovations for data and voice communications.
  • Identified opportunities to improve use and functionality of customers systems and provided recommendations.
  • Installed network interface devices and rearranged inside wiring.
  • Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
  • Drove revenue by promoting products and services for sales conversions.
  • Participated in developing and delivering vital telecommunications breakthroughs for the 21st Century, such as Fiber to the Premises(FTTP), Fiber Optic Network Service(FIOS), AND 5G Wireless Network research and development.
  • Was an award winning field engineer for passing and lighting over 5 million homes and businesses in Northern and Central New Jersey with Fiber Optic Internet Service in under 3 years.

Education

Paralegal Studies

Essex County College
Newark, NJ
05.2012

Bachelor of Science - Accounting, Law And Taxation

Montclair State University
Montclair, NJ
05.2009

Skills

  • Regulatory Compliance
  • Employee Development
  • Financial Management
  • Quality Assurance
  • Business Planning
  • Audit Management
  • Corrective Action Implementation
  • Performance Improvement
  • Client Relationship Management
  • Trend Evaluations
  • Defensive Tactics
  • Report Preparation
  • Evidence Collection and Preservation
  • Records Handling
  • Insurance Fraud
  • Evidence Collection
  • Risk Analysis
  • Action Planning
  • Due Diligence
  • Resource Management
  • Research Skills
  • Report Development
  • Witness Interviews
  • Federal, State, and Local Laws Knowledge
  • Research Abilities
  • Court Testimony
  • Claims Resolution
  • Data Review
  • Continuous Improvement

Affiliations

  • Community volunteerism is one of my all time passions by mentoring and encouraging young scholars in middle and high school.
  • Giving back to senior citizens and low income individuals is also of great interest by assisting in providing free tax preparatory services

Certification

  • Certificate in paralegal studies

Languages

French
Professional
English
Professional

References

References available upon request.

Timeline

Operations Manager

You Betcha Express LLC
01.2022 - 11.2023

Business Development Consultant

AJR TRANSPORT & LOGISTICS LLC
01.2021 - 12.2021

Business Owner & Consultant

Ban Enterprises LLC
07.2020 - Current

FREELANCE PARALEGAL

Ban Enterprises LLC
01.2016 - Current

Telecommunications Specialist

Verizon Communication Inc.
05.2005 - 01.2016

Paralegal Studies

Essex County College

Bachelor of Science - Accounting, Law And Taxation

Montclair State University

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Nji Ban