Grace Jamieson

EPCOT - World Nature Attractions

• Contributes to daily operations of attractions.
• Creates magical experiences for guests through personable customer service.
• Relies on extensive training to maintain guest safety.
• Participates in extra courses to gain skills in communication, leadership, and park operations.

• Managed safety and well-being of all animals in touch pools.
• Inspired guests by maintaining a knowledgeable, professional, and excited demeanor.
• Communicated educational material to adults and children.
• Excelled at customer service to allow for the optimal experience.

• Closely monitored swimmers to respond quickly to any distress situation.
• Monitored patron behavior for safety violations.
• Took appropriate steps to prevent any further violations, if necessary.
• Underwent extensive training to obtain Red Cross Lifeguarding Certification.

• Enforced rules while also maintaining a positive, child-centered learning environment.
• Removed hazards and kept environments safe.