Nkanza Flores
Administrative Professional
Fairbanks,AK
Summary
Dynamic and motivated professional with a proven track record of generating and building relationships, managing projects from concept to completion, designing organizational and sales building strategies, and coaching individuals to success. Demonstrates strong communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that establish organizational goals.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Family Engagement Assistant
Fairbanks North Star Borough School District
Fairbanks, Alaska
08.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with the Program Coordinator to provide effective assistance for specific aspects of program operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Program compliant purchasing.
Realtor®
Somers Sotheby's International Realty
09.2015 - Current
- Coordinated appointments to show marketed properties.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Implemented strategies to optimize successful closing of real estate transactions.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Negotiated offers between buyers and sellers to support mutually-beneficial contracts.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Property Manager
Alaska Housing Finance Corporation
07.2019 - 04.2021
- For low income Family Housing
- Ensured at least standard performance under HUD's assessment system indicators
- Maintained the financial health of 3 housing properties
- Worked with residents to ensure they received accurate and timely information
- Supervised day to day maintenance of the properties
- Coordinated with admissions staff to ensure prompt leasing of ready units
- Conducted annual reexaminations and interim adjustments in compliance with the Admissions Continued Occupancy Policy and HUD's Rental Integrity
- Enforced the lease firmly and fairly.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
Deaf and Hard of Hearing Media Technician
Fairbanks North Star borough School District
01.2018 - 07.2019
- Assisted the Executive Director of Special Education and other specialists supporting the DHH Program in maintaining the physical and digital collections of the DHH libraries
- Created and maintained a record filing system and inventory for all materials being circulated
- Provided training and support to school district staff.
Paraprofessional
Fairbanks North Star Borough School District
01.2012 - 01.2015
- Assisted the librarian as a Library Assistant with an emphasis on technology
- Performed duties as a Behavior Intervention Aide/Conflict Resolution
- Worked with young adults with special needs as a job coach assisting students on job sites and mentoring
- Administrative duties as assigned
- Staff Liaison between parents, students, and staff.
Account Executive
KTVF
01.2009 - 01.2010
- Responsible for 15-20 active business clients per month seeking television advertising
- Achieved average sales of $20,000-$35,000 per month
- Maintained confidential client files, accounts payable and receivable, collections, data- base maintenance
- Conducted market research and analysis, budget projections
- Commercial direction and voice overs.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Education
Marketing and Management
University of Alaska Fairbanks, School of Management
Fairbanks 01.2015 - 05.2017
Paralegal Studies
Tanana Valley Career And Technical College
Fairbanks 09.2004 - 1 2008
Skills
Data Analysis
Problem Solving
Legal Research
undefinedTimeline
Family Engagement Assistant
Fairbanks North Star Borough School District
08.2023 - Current
Property Manager
Alaska Housing Finance Corporation
07.2019 - 04.2021
Deaf and Hard of Hearing Media Technician
Fairbanks North Star borough School District
01.2018 - 07.2019
Realtor®
Somers Sotheby's International Realty
09.2015 - Current
Marketing and Management
University of Alaska Fairbanks, School of Management
01.2015 - 05.2017
Paraprofessional
Fairbanks North Star Borough School District
01.2012 - 01.2015
Account Executive
KTVF
01.2009 - 01.2010
Paralegal Studies
Tanana Valley Career And Technical College
09.2004 - 1 2008
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