Nkechinyere Isama

• Maintained strong relationships with patients and family members through clear, compassionate communication.
• Provided customer-focused service by adapting care based on individual preferences and needs.
• Reduced patient stress levels through effective communication and active listening skills.
• Assisted patients with daily living activities, promoting independence , comfort and dignity.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Checked patient vitals and recorded vital signs and patient notes with precision
• Collaborated with healthcare teams to ensure top-notch service delivery.

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• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Demonstrated excellent interpersonal skills while assisting clients with daily living activities.
• Delivered attentive, high-quality care while responding to client needs promptly and professionally.
• Communicated effectively with healthcare staff and families regarding patient updates to ensure excellent service.

• Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
• Utilized time management skills to effectively handle multiple tables simultaneously without compromising quality of service.
• Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
• Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
• Established positive relationships with coworkers for better teamwork dynamics that resulted in smoother shifts.
• Cleaned and sanitized surfaces, tools, and equipment.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking.
• Maintained a positive and calm atmosphere in a fast-paced lunchroom setting.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.