Im seeking employment with a company that I can use my skills to grow professionally and personally.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Bedford Stuyvesant Family Health Center
Brooklyn, NY
11.2022 - Current
Greeted customers warmly and made them feel welcome.
Received incoming calls and coordinated with staff to fulfill customer requests.
Updated customer information in databases regularly to ensure accuracy of records.
Answered general questions and directed to appropriate locations.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Schedule patients appointments to see doctors.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Cashier
Food World Supermarket
Brooklyn, NY
06.2015 - 03.2022
Greeted customers and answered any questions they had about the store's products and services.
Greeted customers promptly and responded to questions.
Welcomed customers, offering assistance to help find store items.
Scanned items and checked pricing on cash register for accuracy.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Processed returned merchandise by strictly following store return and exchange procedures.
Processed customer payments quickly and returned exact change and receipts.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Accepted cash and credit card payments, issued receipts and provided change.
Receptionist
Kay's Design
Brooklyn, NY
03.2016 - 05.2019
Supplied callers with office address and directions, employee email addresses and phone extensions.
Greeted visitors entering establishment to determine nature and purpose of visit.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Processed payments and updated accounts to reflect balance changes.
Scheduled and confirmed appointments.
Signed for incoming deliveries and notified employees of package.
Education
High School Diploma -
Urban Dove Team Charter School
600 Lafayette AveBrooklyn, NY 11216
06-2015
Skills
Customer Service
Patient Care
Scheduling Appointments
Multi-Line Telephone Systems
Professionalism
Focused and diligent
Work in fast- paced environments
Energetic
Self-motivated and reliable
Team Work
Problem-Solving
Multitasking and prioritizing
Empathy and compassion
Adaptability
Reliable
Critical Thinking
Certification
Phlebotomy Technician
Timeline
Front Desk Receptionist
Bedford Stuyvesant Family Health Center
11.2022 - Current
Receptionist
Kay's Design
03.2016 - 05.2019
Cashier
Food World Supermarket
06.2015 - 03.2022
High School Diploma -
Urban Dove Team Charter School
Similar Profiles
Neikisha CharlesNeikisha Charles
Director Quality Improvement/Risk Management at The Bedford Stuyvesant Family Health CenterDirector Quality Improvement/Risk Management at The Bedford Stuyvesant Family Health Center
Women's Health Nurse Practitioner at Bedford Stuyvesant Family Health CenterWomen's Health Nurse Practitioner at Bedford Stuyvesant Family Health Center