Nkemdirichi Maduadugwo
Senior ICT ELV Engineer
Doha,Qatar
Summary
Results-oriented ICT Professional with over 15 years of experience in designing, implementing, and managing cutting-edge ICT solutions for Smart infrastructure projects. Adept at delivering high-impact technology solutions, leading cross-functional teams, and optimizing network infrastructure to enhance safety and efficiency. Detail-oriented, organized, and meticulous employee. Works at a fast pace to meet tight deadlines. An enthusiastic team player ready to contribute to the company's success.
Overview
17
17
years of professional experience
10
10
Certifications
Work History
ICT ELV Senior Project and Service Engineer
Adept Tech Technology
Doha, Qatar
04.2023 - Current
- Led the design and implementation of ICT ELV systems, ensuring compliance with industry standards and client specifications.
- Developed and maintained project schedules, coordinating with cross-functional teams to ensure timely completion of project milestones.
- Conducted thorough assessments of existing systems, identifying areas for improvement and implementing effective maintenance strategies.
- Managed procurement processes for ICT ELV materials and equipment, ensuring adherence to budget and quality requirements.
- Collaborated with stakeholders to define project scope and objectives, ensuring alignment with organizational goals.
- Oversaw the installation and commissioning of systems, ensuring all components functioned as intended and met performance criteria.
- Provided technical support and training to team members and clients on the operation of ICT ELV systems.
- Implemented quality control measures throughout project life-cycles, resulting in a significant reduction in rework and project delays.
- Prepared comprehensive project documentation, including reports, as-built drawings, submittals, Operation and Maintenance Manuals, and all relevant Project handover documents.
- Collaborated with regulatory bodies e.g. Qatar Civil Defense to ensure all projects met legal and environmental requirements.
- Oversee all ICT/ELV maintenance contracts, ensuring that KPI are met at above 95% as per Service Level Agreement
- Obtained MOI-SSD approvals for Surveillance systems projects
- Championing the implementation of Cyber security in design phase, prioritizing security as a core requirement for all ICT ELV projects
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Installed, configured and tested equipment on specialized platforms.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Created relationships with key decision-makers and served as external technical spokesperson.
- Collaborated with product development teams to share field insights that contributed towards design improvements and better user experiences.
Senior ICT ELV Engineer
HBK Contracting WLL
Doha, Qatar
02.2021 - 04.2023
- Designed and implemented advanced electronic low-voltage systems, ensuring compliance with industry standards.
- Managed the installation and configuration of various low-voltage systems, including Fire Alarm, Audio Visual systems (Pro Audio, Large Video Screens, Assistive Listening), lighting control, BMS, broadcasting systems, CCTV, access control, Telephony, Master clock, Distributed Antenna system, and data networks, resulting in improved security and operational efficiency.
- Implemented process improvements that reduced project delivery times by 15%, optimizing resource allocation and workflow management.
- Implemented energy-efficient solutions within ICT systems, contributing to overall sustainability goals and reducing operational costs.
- Performed system integration testing to verify functionality and performance, ensuring all systems operated as intended before project handover.
- Spearheaded initiatives to enhance cybersecurity measures within ICT systems, safeguarding sensitive data and improving system integrity.
- Carried out the modular integration of ICT/ELV system as the stadium was built from containers which can be assembled and disassembled in modules.
- Oversaw operation and maintenance of ICT systems as FIFA accredited stadium management team during the FIFA 2022 world cup tournament, ensuring prompt resolution of technical issues to elimination operational downtime.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Provided input to team lead regarding areas for process and procedural improvement.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Developed cost estimates and project specifications for proposals.
- Participated in formal internal design reviews of proposed products and components.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Improved client satisfaction with detailed progress reports and proactive communication during project execution phases.
- Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
- Conducted feasibility studies for new projects, providing detailed analysis and recommendations that informed leadership decisions.
- Streamlined project delivery processes, implementing agile methodologies that improved team collaboration and efficiency.
- Facilitated knowledge sharing sessions on latest engineering trends, fostering culture of continuous learning among team members.
- Enhanced safety protocols during construction projects, ensuring compliance with national standards and reducing workplace accidents.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
ICT ELV QAQC Engineer
Arab Engineering Bureau (AEB)
Doha, Qatar
02.2020 - 01.2021
- Conducted comprehensive quality assurance and quality control assessments for ICT and ELV systems, ensuring compliance with industry standards and specifications.
- Performed detailed inspections and audits on ICT and ELV installations, providing actionable feedback and reports to improve system reliability.
- Managed documentation for quality assurance processes, including test plans, inspection reports, and compliance certifications, maintaining organized records for audits.
- Engaged in continuous improvement initiatives to streamline QA/QC processes, leading to a 20% increase in testing efficiency.
- Maintained up-to-date knowledge of industry regulations and standards to ensure compliance in all quality control activities.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Provided input to team lead regarding areas for process and procedural improvement.
- Developed and implemented procedures to verify compliance with engineering standards.
Project Engineer
QGlory Trading and Contracting WLL
Doha, Qatar
05.2019 - 02.2020
- Oversaw the installation, testing, and commissioning of the broadcasting system in Education City Stadium, one of the stadiums used for 2022the FIFA World Cup.
- Reduced project timelines with proactive planning and close monitoring of progress.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Recommended improvements for design, construction means and materials based on field or changing conditions.
- Implemented quality control procedures, elevating standard of project deliverables.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Improved communication among stakeholders through regular updates and meetings.
Service Consultant Smart Infrastructure
Siemens W.L.L
03.2016 - 04.2019
- Achieved 100% conformity with contractual commitments featuring service level agreements (SLAs) and performance metrics alongside vendors, service providers, and clients.
- Enhanced data center maintenance protocols leading to decreased downtime and securing 99.99% uptime reliability.
- Catalyzed organizational expansion by obtaining high-value accounts through targeted networking strategies
- Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
- Established and enforced thorough preventive maintenance schedule, extending equipment lifespan by 20% and decreasing unexpected failures by 30%
- Worked alongside cross-functional teams to integrate best practices and guarantee adherence to industry standards and regulations.
- Generated comprehensive reports on service performance metrics and critical indicators for management evaluation.
- Created and launched training initiatives for service personnel to strengthen individual competencies and optimize team effectiveness.
- Developed and managed service schedules for several projects to optimize workload planning.
- Collaborated in meetings and discussions with internal and external stakeholders to evaluate KPIs and strategies for effective service project execution.
- Established and coordinated maintenance plans, timelines, and budgets.
- Upheld 99% accuracy rate in document management, guaranteeing all essential permits, procedures, and certifications stay updated and available.
- Carried out consistent reviews of operations, uncovering potential avenues for improvement.
ICT ELV Engineer
Siemens W.L.L
Doha, Qatar
11.2013 - 02.2016
- Performed installation testing and commissioning of ICT and ELV systems for high-value projects including access control, fire alarm, CCTV, paid parking system, data networks, data center, RTLS, VoIP, ICT passive and active network infrastructures, Nurse Call System, AV, Background Music System, PA system, AV conference room and simulation center, IP Telephone, and background music system, wayfinding system, BMS etc.
- worked alongside diverse teams to review project demands, define technical criteria, and develop thorough project strategies.
- Directed project budgets, timelines, and resources while ensuring projects met deadlines and stayed within budget parameters.
- Validated ELV systems against necessary industry standards, codes, and regulations.
- Implemented cost-effective measures resulting in 10% reduction in project-related expenses.
- Analyzed and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Formulated strategic criteria for integration and facilitation of new technologies.
- Cultivated and guided skilled, adaptable workforce to address project requirements and foster positive work environment.
- Collaborated in formal internal design assessments of proposed products and components.
- Formulated work plans for diverse personnel roles based on individual strengths and talents.
Network and System Engineer
China National Petroleum Corporation
Portharcourt , River State, Nigeria
02.2009 - 07.2013
- Contributed to administration of multi-site network and servers, increasing system uptime by 15%, securing 98% reliability rate.
- Tracked network performance, recognized bottlenecks, and refined configurations for maximum efficiency.
- Managed Active Directory encompassing user account administration, group policy implementation, and domain controller maintenance.
- Established backup and recovery strategies to safeguard critical data and maintain business continuity.
- Executed routine patch management and system updates to ensure security and compliance.
- Implemented antivirus and security solutions across entire system network.
- Coordinated staff-development initiatives featuring training sessions and workshops for personnel across all levels.
- Performed thorough system audits on a regular basis.
- Comprehensively maintained stability of essential data backups on nightly basis.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Implemented network security measures to minimize data loss.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Monitored system performance and responded to alerts.
- Authored documentation for system configuration and troubleshooting.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Enhanced security measures with the implementation of firewalls, intrusion detection systems, and vulnerability assessments.
- Reduced operating costs by consolidating redundant hardware resources via server virtualization technologies.
- Increased network reliability by performing regular maintenance checks on routers, switches, servers, and other critical infrastructure components.
- Streamlined IT operations by automating routine tasks using scripting languages such as Python or PowerShell.
- Championed the adoption of best practices in change management processes to minimize disruption during significant system upgrades or migrations.
- Maintained up-to-date documentation of network topology, equipment inventory, configurations, and troubleshooting guides for easy reference during problem resolution efforts.
- Acted as a liaison between IT departments and business stakeholders, ensuring effective communication of requirements and expectations during project planning phases.
- Maximized data center capacity through efficient server rack organization and cable management techniques.
- Created VPN infrastructure and allowed for secure remote connections.
Education
Master of Science - Cybersecurity
University of London
London United Kingdom 04.2001 -
Bachelor of Science - Computer Science
Ebonyi State University
Abakaliki, Ebonyi State, Nigeria 04.2001 -
Skills
Technical writing
Team Player
System Integration
IP Convergence
Analytical thinking
Attention to detail
Time management
Technical and diagnostic support
Root-cause analysis
Certification
Microsoft: MCSE, MCSA, MCP, MCTS (Server 2003 and 2016)
Timeline
ICT ELV Senior Project and Service Engineer
Adept Tech Technology
04.2023 - Current
Senior ICT ELV Engineer
HBK Contracting WLL
02.2021 - 04.2023
ICT ELV QAQC Engineer
Arab Engineering Bureau (AEB)
02.2020 - 01.2021
Project Engineer
QGlory Trading and Contracting WLL
05.2019 - 02.2020
Service Consultant Smart Infrastructure
Siemens W.L.L
03.2016 - 04.2019
ICT ELV Engineer
Siemens W.L.L
11.2013 - 02.2016
Network and System Engineer
China National Petroleum Corporation
02.2009 - 07.2013
Master of Science - Cybersecurity
University of London
04.2001 -
Bachelor of Science - Computer Science
Ebonyi State University
04.2001 -