Summary
Work History
Education
Skills
Timeline
AssistantManager
Nkiya Henderson

Nkiya Henderson

Dallas,TX

Summary

Dynamic and results-driven professional with experience at Raising Cane's Restaurants, excelling in customer service and employee training. Proven ability to enhance team performance through effective coaching and mentoring, while ensuring adherence to safe food handling practices. Recognized for fostering a positive work environment and delivering exceptional service.

Work History

Crew Trainer & Crew Member

Raising Cane's Restaurants
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Medical Assistant -

Concorde Career College
Dallas, TX

Newman Smith High School
Carrollton, TX
05.2021

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Decision-making
  • Safe food handling
  • Coaching and mentoring
  • POS systems
  • Delegating work
  • Opening and closing procedures
  • Restaurant standards
  • Policies and procedures

Timeline

Crew Trainer & Crew Member

Raising Cane's Restaurants

Medical Assistant -

Concorde Career College

Newman Smith High School
Nkiya Henderson