NKONGHO OJONG-AGBOR

-Medication administration

-Customer Service

-HIPAA

-Senior care

-Memory Care

-Communication Skills

• Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
• Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
• Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Implemented best practices in dementia care, staying up-to-date on industry trends and research findings for continuous improvement of the program.
• Developed strong relationships with residents'' families, addressing concerns promptly and compassionately while maintaining open lines of communication.

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
• Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.