Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 10+ years of experience in fast-paced sales environments.
• Conducted in depth consultations with merchants via telemarketing and face-to-face meetings gathering requirements for payment processing systems. Utilized persuasion techniques to achieve a 60% conversion rate, resulting in signed agreements.
• Led business development efforts in the company by analyzing sales data to identifying trends and new market segments. This led to the generation of new target market for the company and increase in revenue generation by over 20%.
• Networked with new merchants and community leaders by attending community events and workshops. Implemented and managed a referral program enhancing lead generation and contributing to a 15% rise in sales pipeline growth.
• Provided daily reports to the national sales manager via email and text messages about new insights and feedback generated for the day after interacting with merchants resulting in a seamless flow of information within the organization.
-Managed a team of sales professionals, driving a 40% increase in sales volume by leveraging data-driven strategies and in-depth industry knowledge.
- Coordinated project timelines, achieving an 80% on-time completion rate for installations and system approvals.
- Maintained a customer retention rate of over 85% through exceptional service and deep understanding of the solar product landscape.
- Led market expansion initiatives, resulting in a 25% growth in client acquisition and sales within targeted territories.
-Sales & Account Management
-Client Relationship Building
-Negotiation
-Customer Service
-Market Analysis
-Business expansion
-Territory Management
-Industry Expertise
-Client Engagement