Natalia Lobato

• Conducted comprehensive forensic examinations on child abuse cases, ensuring accurate documentation and evidence collection.
• Collaborated with multidisciplinary teams to develop trauma-informed care plans for victims of abuse.
• Provided expert testimony in court to support prosecution in child maltreatment cases, enhancing legal outcomes.
• Developed educational materials for community outreach programs focused on preventing child abuse and promoting awareness.

• Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
• Monitored vital signs and documented changes in patient conditions to inform care decisions.
• Collaborated with interdisciplinary teams to develop and implement individualized patient care plans.
• Educated patients and families on disease management, promoting adherence to treatment regimens.

• Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
• Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
• Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
• Expedited closing times through proactive communication with agents, clients, and third-party vendors.
• Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.

• Assisted in the development of training materials for new Medication Reconciliation Technicians, fostering a knowledgeable workforce within the organization.
• Promoted patient adherence to medication regimens by providing clear instructions on dosage, frequency, side effects, and potential interactions.
• Utilized clinical knowledge to identify potential drug interactions or contraindications during the reconciliation process, ensuring optimal patient outcomes.
• Enhanced medication management for patients by diligently updating electronic medical records with accurate information.

• Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
• Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
• Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
• Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.

• Communicated with insurance providers to resolve denied claims and resubmitted.
• Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
• Ensured timely payments from insurance providers through submission of accurate and complete claims.
• Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
• Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
• Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.

• Streamlined outpatient coding procedures, resulting in faster turnaround times for claims submission.
• Increased revenue for the facility by identifying and correcting undercoded services during chart reviews.
• Assisted billing department in resolving coding-related issues, expediting payment processing for prompt reimbursement.
• Participated in continuing education opportunities to maintain professional growth and stay current with best practices in outpatient coding.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Counted, measured, and compounded medications following standard procedures.
• Assisted in preparation, distribution and storage of pharmaceuticals.

• Heartbeat of Healthcare Scholarship Recipient

• Awarded Rising Star Award
• Magna cum laude graduate
• Dean's List 2023, 2024, & 2025
• GPA: 3.8 GPA

GPA: 4.0 GPA

• Kiwanis Scholarship Recipient
• GPA: 4.0 GPA