Nya Martinez
Bronx
Summary
Well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Student Dining Hall Employee
SUNY Oswego
01.2025 - Current
- Helped serve food and handled cleaning and maintaining the serving line stocked
- Maintained and stocked the salad bar area
- Assisted the dish area by washing dishes, unloading the dishwasher, and disinfecting surfaces
- Hosted events to bring awareness to the Latina community
Retail Sales Associate
FlynnO'Hara Uniforms
06.2025 - 08.2025
- Assisted both English and Spanish speaking customers in product selection.
- Operated point-of-sale system for transactions, ensuring accurate processing and cash handling.
- Monitored inventory levels, assisting in restocking efforts to ensure product availability at all times.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Discovery Guide Leader
The Bronx Zoo
09.2022 - 12.2022
- Learned different skills in creating new ideas with other leaders for new Quest stations. In these Quest stations, I engaged with visitors and taught them facts surrounding certain animals within the food chain, their environments, in the zoo and in the wild, and how they interact with other species.
Health Professions Recruitment and Exposure Program
Weill Cornell Medical College
01.2022 - 03.2022
- Attended ten-weekly online sessions, in which I listened to physicians and other health professionals speak on how they chose their careers and the steps they incurred to where they are presently. In addition, I attended virtual workshops, discussing public speaking tips, the college application process, and how to write a research paper.
Education
No Degree - Zoology
SUNY College At Oswego
Oswego, NY05.2028
High School Diploma - undefined
St. Jean Baptiste High School
New York, NY05.2024
Skills
- Fast Learner
- Leadership Experience
- Ability to Multitask
- Strong Communication Skills
Community Service & Volunteer Work
Bideawee, Volunteer, New York, NY, 2023-10, Present, Responsible for cleaning dog and cat areas, taking dogs on walks around the city, and spending enrichment time with the animals in the shelter. Also assisting with the adoption process for potential adopters.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Retail Sales Associate
FlynnO'Hara Uniforms
06.2025 - 08.2025
Student Dining Hall Employee
SUNY Oswego
01.2025 - Current
Discovery Guide Leader
The Bronx Zoo
09.2022 - 12.2022
Health Professions Recruitment and Exposure Program
Weill Cornell Medical College
01.2022 - 03.2022
High School Diploma - undefined
St. Jean Baptiste High School
No Degree - Zoology
SUNY College At Oswego